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Majd Abuhmaid, customer service representative

Majd Abuhmaid

customer service representative·Extensya

Jordan

High school or equivalent, science

Work experience

Total years of experience: 0 years, 7 months

customer service representative

December 2025 - June 2026

Extensya

Amman, Jordan •Remote

December 2025 - June 2026

Responsibilities & Achievements
Handled inbound and outbound customer calls professionally.
Resolved customer inquiries and complaints while ensuring high customer satisfaction.
Provided accurate information about products and services.
Maintained detailed customer records using CRM systems.
Worked closely with team members to meet quality and performance targets.
Consistently demonstrated strong communication, problem-solving, and customer service skills in a fast-paced environment.
Company industry:
Call Centers & Customer Care Outsourcing

Education

tareq bin Zayed highschool

July 2025

July 2025

High school or equivalent, science

Jordan

GPA (percentage): 71.3%

GPA (percentage): 71.3%

Skills

Customer Service

Expert

Call Center

Intermediate

Customer Care

Expert

Languages

Arabic

Native Speaker

English

Expert