Healthcare Administrator
Dr.Suliman Al-Habib hospitals
Total des années d'expérience :6 years, 3 Mois
Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
Educated patients about surgeries and provided treatment plan documentation.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Verified insurance coverage and obtained pre-authorizations.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Resolved problems, improved operations and provided exceptional service.
Created a system to organize and arrange complaint's data and files through excel sheets.
Calculated complaints statistics and concluded a various ways to reduce hospital complaints and increase patients satisfaction.
Answered patient assistance calls, assessed needs and offered qualified support.
Exceeded goals through effective task prioritization and great work ethic.
Served patients in a friendly, efficient manner following outlined steps of service.
FIRST CLASS HONOR G.P.A 4.8/5 THESIS: (CONSUMER BEHAVIOR TOWARDS USING E-WALLET IN THE POST-COVID 19 ERA)
Have a high level of competence in translating various types of texts into English or Arabic in various contexts. It also prepared me for a career in areas such as school teaching, professional translation and interpretation, and in industries such as journalism, editing and copywriting, or other professions which require high levels of English.
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