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Majd Ajlouni, ISO9001:2015 Consultant

Majd Ajlouni

ISO9001:2015 Consultant ·Institutional and Human Development, Project Management, Quality, Monitoring, Evaluation Freelancer

Jordan

Master's degree, Health Services Management

Work experience

Total years of experience: 17 years, 4 months

ISO9001:2015 Consultant

August 2020 - Present

Institutional and Human Development, Project Management, Quality, Monitoring, Evaluation Freelancer

Amman, Jordan

I found this job using Bayt.com

August 2020 - Present

Institutional and Human Development and transformation, Project Management, Quality, Monitoring, Evaluation, Accountability, Learning, Change Management Consultant
Company industry:
Business Consultancy Services
Job role:
Consulting

Freelancer Trainer and Consultant

August 2020 - Present

Freelancer

Amman, Jordan

August 2020 - Present

Company industry:
Training & Education Center
Job role:
Training and Development

Consultant and Trainer

March 2018 - Present

Freelancing

Amman, Jordan

I found this job using Bayt.com

March 2018 - Present

Company industry:
Management Consulting
Job role:
Consulting

MEAL Dpro Trainer

March 2018 - Present

freelancing

Amman, Jordan

March 2018 - Present

Company industry:
Training & Education Center
Job role:
Training and Development

Project Dpro Trainer

March 2018 - Present

Freelancing

Amman, Jordan

March 2018 - Present

Company industry:
Training & Education Center
Job role:
Training and Development

Institutional Development and Quality Manager

November 2017 - Present

Tikyet Um Ali

Amman, Jordan

I found this job using Bayt.com

November 2017 - Present

• Strategic Planning
• Quality and Risk Management
• Strategic and Operational Plans Monitoring and Evaluation
• Key Performance Indicators (KPIs)
• Quality and Risk Management
• Policies and Procedures Development and Management
• Prevention of sexual exploitation and abuse (PSEA) focal point
• Organizational Chart
Company industry:
Non-profit Organization
Job role:
Management

Institutional Development Specialist

April 2024 - May 2025

USAID Municipal Support Program (MSP) Implemented by DAI Global, LLC

Amman, Jordan

April 2024 - May 2025

Company industry:
Management Consulting

Capacity Building Specialist

April 2023 - April 2024

USAID Health Services Quality Accelerator Activity (HSQA) Implemented by University Research Company

Amman, Jordan

April 2023 - April 2024

Company industry:
Other Healthcare Services

Institutional Development Senior Officer

January 2017 - November 2017

Jordan River Foundation

Amman, Jordan

January 2017 - November 2017

Key Functions:
• Strategic Planning
• Quality Improvement
• Processes and Procedures Development and Management
• External Complaints Management
• Internal Audit
• Key performance Indicators (KPIs)
• Information and Research
Company industry:
Non-profit Organization
Job role:
Management

Health Information System Manager

September 2016 - December 2016

MSF

Amman, Jordan

September 2016 - December 2016

Key Functions:
• Quality Assurance
• Data Management
• Systems Development and Management
• Quality Improvement
Company industry:
Management Consulting
Job role:
Management

Institutional Development Officer

October 2013 - September 2016

Health Care Accreditation Council (HCAC)

Amman, Jordan

October 2013 - September 2016

1. The Institutional development coordinator, working under the direction of Business Development Director, is responsible for planning, managing, implementing and overseeing the activities of the Institutional development; planning and implementing the business plan and the marketing strategy plan based on the HCAC strategic plan.
2. Support the development effort for both the annual fund and capital campaign. (Key to this position is the ability to juggle various projects and seeking grants at once, while maintaining a clear view of how each project supports the HCAC mission).
3. Develop and implementing a strategic, integrated fund development plan to build and sustain donor/ grant support for HCAC.
Company industry:
Other Healthcare Services
Job role:
Management

Administrative Assistant

December 2011 - September 2013

Healthcare Accreditation Council

Amman, Jordan

December 2011 - September 2013

• Prepare and provide continuous education and awareness workshops for healthcare providers
• Coordinate and manage all HCAC policies and procedure
• Analyze, Evaluate and Coordinate HCAC courses and workshops
Implement new procedures to enhance productivity of the office
• Organize systems for tracking large volumes of paper flow
• Prepare Contracts, Scope of Work and Confidentiality for Surveyors and Consultants
Provide financial & accounting services to the Finance & Administration Manager
Company industry:
Other Healthcare Services
Job role:
Teaching and Academics

Lecturer

December 2009 - November 2011

BAU , Jadara University & Toledo College

Amman, Jordan

December 2009 - November 2011

Lecturer and Trainer (Part-time) 12/09 to 12/11
Yarmouk University in cooperation with Orient house Academy: 02/11 to 12/11
Jadara University in cooperation with Al-Qusour Academy: 10/10 to 06/11
Toledo Private College: 10/10 to 2/11
Al-Balqa Applied University (BAU) in cooperation with Dar AL-Oloum cultural center 12/09 to 12/10
• Represented institutions at professional conferences and seminars
• Developed and implemented new methods of teaching to reflect changes in research
• Designed, Prepared and Developed teaching materials
• Supported students through a pastoral/advisory role
• Supervised students’ research activities
• Established collaborative links outside the university with industrial, commercial and public organizations
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

data collector

December 2009 - April 2010

higher council for science and technology & WHO

Amman, Jordan

December 2009 - April 2010

Higher Council for Science and Technology 12/09 to 04/10
Data Collector & Analyst (Mental Disorder Research Project)
• Received, recorded and entered all data from the Observer
• Designed and implemented efficient data collection techniques specifically for this company
• Compiled, recorded and coded results / data from interviews and surveys
• Met with supervisor daily to submit completed assignments and discuss progress and provide reports from analyzed data
Company industry:
Non-profit Organization
Job role:
Research and Development

Intern

February 2009 - January 2010

KAUH

Other

February 2009 - January 2010

Internship
King Abdullah University Hospital (KAUH): 02/09 to 01/10

• Quality Department:
• Medical Record Department
• Human Recourse Department
• Floors
• Tender Department
Company industry:
Administration Support Services
Job role:
Administration

Education

Royal College of Surgeons and Yarmouk University

February 2012

February 2012

Master's degree, Health Services Management

Jordan

GPA (percentage): 90.3%

GPA (percentage): 90.3%

Jordan University of Sience and Technology

January 2010

January 2010

Bachelor's degree, Health Services Administration

Jordan

GPA (percentage): 89.2%

GPA (percentage): 89.2%

GPA (89.2) i had participate in alot of cources and workshops that are inluded in my cv ( so for more information and details you can see my attahed cv ) also a have an experience as a lecturer and trainer , also a have a knowledge in research working because i had worked in a rearch projet about mentall disorder with WHO and the higher council of science and technology .

Skills

Quality
Expert
Quality
Expert
Monitoring and Evaluation
Expert
Monitoring and Evaluation
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Institutional Strengthening
Expert
Institutional Strengthening
Expert
Project Management
Expert
Project Management
Expert
Policy Management
Expert
Policy Management
Expert
Change Mangement
Expert
Change Mangement
Expert
Monitoring and evaluation
Expert
Monitoring and evaluation
Expert
Microsoft Visio
Expert
Microsoft Visio
Expert
Performance Management
Expert
Performance Management
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Planning
Expert
Planning
Expert
Data analysis
Expert
Data analysis
Expert
Communication skills
Expert
Communication skills
Expert
Microsoft office
Expert
Microsoft office
Expert
Quality and Risk Management
Expert
Quality and Risk Management
Expert
Health Services Management
Expert
Health Services Management
Expert
Project Management
Expert
Project Management
Expert
Reporting
Expert
Reporting
Expert
Capacity Building
Expert
Capacity Building
Expert
Policies and procedures development and Management
Expert
Policies and procedures development and Management
Expert
Development
Expert
Development
Expert
Project Design
Expert
Project Design
Expert
Key Performance Indicators
Expert
Key Performance Indicators
Expert
Program Design
Expert
Program Design
Expert
Process Design
Expert
Process Design
Expert
Stakeholder Analysis
Expert
Stakeholder Analysis
Expert
Healthcare Quality
Expert
Healthcare Quality
Expert
Business Development
Expert
Business Development
Expert
Development Of Policies
Expert
Development Of Policies
Expert
Research
Expert
Research
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner

Memberships

Jordan Society for Quality

JSQ Member

July 2011

Health Care Accreditation Council

HCAC Research committee

April 2014

Training and Certifications

Certifications
Diploma, Environmental Impact Assessment
Oct 2019
Project Management Professional (PMP)
Jul 2021 - Jun 2024
Show credentials
Prevention of sexual exploitation and abuse (PSEA)
Nov 2020
Certified Project Management for Development (PMD)
Jan 2020
Participate in Communication Skills Course Certification
Jordan University of Science and Technology
Dec 2010 - Dec 2010
Language Conversation Course
English Institute
Sep 2009 - Nov 2009
Business Ethics Course
Jordan University of Science and Technology
Nov 2009 - Nov 2009
Anti-Drug Agent Course
Jordan University of Science and Technology
Nov 2009 - Nov 2009
CCNA (Cisco Certified Network Associate) attendance cert.
Jordan University of Science and Technology
Oct 2009 - Nov 2009
Participate in Quality Management in Health Services Course Certification
Jordan University of Science and Technology
May 2009 - May 2009
Training
PMP Training Course
Amideast
Nov 2018
PMP Training Course
Amideast
Nov 2018
ISO9001:2015 Quality Management Systems Auditor/Auditors Training Course
SGS
Mar 2019
Humanitarian Information Management
IMMAP
Nov 2019
Certified Project Management for Development (PMD)
Zain International Academy
Aug 2019