Majd Mohammad

1. Provided ongoing support and maintenance for Optical DWDM networks, ensuring optimal system performance and minimizing downtime.
2. Conducted routine system checks, performance evaluations, and troubleshooting of DWDM equipment, addressing network outages and issues
swiftly.
3. Implemented preventative maintenance schedules for optical transmission systems to extend lifespan and reduce unplanned outages.
4. Collaborated with network engineers to perform upgrades and patches, ensuring system scalability and improved performance.
5. Analyzed performance data and provided reports to stakeholders on system health and optimization recommendations.
6. Collaborated with senior engineers to troubleshoot and resolve network issues.
7. Report and handle network incidents, ensuring quick service recovery and minimizing downtime.
8. Managed and configured Network Management Systems (NMS) for monitoring and controlling DWDM optical networks.
9. Ensured the accuracy and performance of NMS tools to detect and resolve network issues proactively.
10. Developed and updated NMS configurations to align with network upgrades and expansions.

1. Analyzed and designed DWDM transport networks for ISPs, ensuring scalability and high availability.
2. Commissioned and configured DWDM nodes in both existing and newly deployed networks, ensuring seamless service transitions.
3. Designed and implemented Layer 1 and Layer 2 circuits for service trails over optical transport layers.
4. Planned and executed network upgrades, including complex network cutovers and service migrations, maintaining high service uptime.
5. Collaborated with ISPs to troubleshoot live DWDM transport networks, ensuring minimal service disruption.
6. Documented network designs (HLD, LLD) and procedures (MOP) to ensure consistent and reliable network maintenance.
7. Optimized network performance by monitoring KPIs, focusing on delivering optimal customer satisfaction.
8. Utilized EXFO and other tools for system performance validation, conducting measurements to ensure network integrity.