Logistics & Operation Manager
ABEC COMPANY
مجموع سنوات الخبرة :8 years, 1 أشهر
Efficiently manage logistics and operations for ABEC Company, ensuring smooth and timely execution of all processes.
Oversee inventory management, optimizing stock levels and minimizing costs.
Develop and implement streamlined procedures, resulting in a 20% increase in operational efficiency.
Coordinate with cross-functional teams to ensure effective communication and collaboration.
Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
Lead a team of employees, providing guidance and support to maximize productivity and achieve organizational goals.
Maintain a high standard of quality control, ensuring all products meet or exceed customer expectations.
Continuously evaluate and improve processes to enhance customer satisfaction and drive business growth.
Successfully managed branch operations at Egokitchen, ensuring smooth and efficient functioning.
Oversaw daily activities, including inventory management, customer service, and staff supervision.
Implemented strategies to improve customer satisfaction and increase sales.
Led a team of employees, providing guidance and support to achieve branch goals.
Maintained a high level of professionalism and adherence to company policies and procedures.
Collaborated with other branch managers and senior management to achieve overall organizational objectives.
Demonstrated strong leadership skills and the ability to make effective decisions in a fast-paced environment.
Ensured compliance with health and safety regulations and maintained a clean and organized branch.
Successfully served as a Fiber Sales Representative, specializing in B2B sales.
Effectively communicated with clients to understand their needs and provide tailored solutions.
Attracted new clients by presenting compelling offers and highlighting the benefits of fiber technology.
Proactively followed up with clients to ensure customer satisfaction and maintain strong relationships.
Consistently met or exceeded sales targets,
contributing to the overall success of the sales team.
Demonstrated strong interpersonal and communication skills in building rapport with clients.
Maintained a high level of product knowledge to effectively address client inquiries and concerns.
Collaborated with internal teams to ensure smooth and efficient order processing and delivery.
Successfully conducted telephone sales, effectively promoting and selling products or services.
Coordinated and equipped halls and courses, ensuring smooth operations and a conducive learning environment.
Demonstrated strong organizational skills in managing schedules, resources, and logistics for various events and courses.
Provided exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
Collaborated with team members to achieve sales targets and deliver exceptional results.
Maintained accurate records of sales activities and customer interactions for future reference and analysis.
Actively contributed to the growth and success of the organization through proactive sales efforts and efficient coordination.
Displayed excellent communication and interpersonal skills in engaging with customers and colleagues.
Successfully managed branch operations, overseeing employee recruitment, problem-solving, and providing quick solutions to ensure the smooth functioning of the company.
Implemented a comprehensive marketing system, resulting in increased brand visibility and customer engagement.
Developed and trained administrative staff, enhancing their skills and efficiency in performing their roles.
Streamlined third-party logistics, optimizing delivery processes and reducing operational costs.
Recruited and trained drivers, ensuring they were well-equipped to use the application and efficiently carry out their duties.
Monitored and resolved order-related issues, maintaining high customer satisfaction levels.
Analyzed drivers' financial information and feedback, taking necessary actions to improve operational activities.
Provided valuable suggestions and feedback for the overall development of the company.
Supervised social media activities, ensuring consistent and effective communication with customers.
Communicated with team members, offering advice and suggestions to enhance performance and productivity.
Prepared and submitted daily reports, keeping stakeholders informed about branch activities and progress.
Coordinated customer registration and managed branch inventory on a weekly basis.
Handled salary disbursement for branch employees, ensuring timely and accurate payments.
Developed plans to identify and rectify mistakes within the branch, improving overall efficiency and effectiveness.
Developed and executed comprehensive marketing plans, targeting potential customers and driving campaign success.
Created engaging and impactful advertisements to effectively reach and attract the target audience.
Utilized various digital marketing strategies, including social media, email marketing, and SEO, to maximize campaign reach and engagement.
Monitored and analyzed campaign performance metrics, making data-driven decisions to optimize marketing efforts.
Collaborated with cross-functional teams to ensure alignment and consistency in messaging and branding.
Conducted market research to identify customer needs and preferences, informing marketing strategies and tactics.
Stayed up-to-date with industry trends and best practices in e-marketing, implementing innovative approaches to drive results.
Maintained a high level of professionalism and attention to detail in all marketing materials and communications.
Order and Inventory Management: This involves tracking orders from start to finish, including order confirmation, updating databases with new information, and monitoring inventory levels and replenishing as needed.
Sales Monitoring and Reporting: Taking responsibility for preparing and analyzing sales reports and providing regular reports to management on sales performance, trends, opportunities, and challenges.
Customer Communication: Interacting with customers to meet their needs and requirements, responding to inquiries, and providing support to facilitate sales operations.
Sales Team Support: Providing administrative support to the sales team, such as preparing presentations and marketing materials, arranging meetings and business visits.
Invoice and Payment Tracking: This task includes monitoring the sending of invoices to customers, tracking payment status, and ensuring reliable receipt of payments.
Process and Procedure Development: Contributing to the development and improvement of sales management processes and procedures to increase efficiency and enhance customer experience.
Collaboration with Other Departments: Interacting and collaborating with other departments within the organization such as production, marketing, and customer service to ensure coordination of efforts and achievement of common goals.
Volunteered with Save The Children Jordan, contributing to data entry efforts for the Syrian community.
Accurately entered and organized family data, ensuring the efficient management of information.
Demonstrated strong attention to detail and data accuracy, maintaining a high standard of work.
Collaborated effectively with team members to meet project deadlines and goals.
Contributed to the organization's mission of providing support and assistance to the Syrian community.
Volunteered with Save The Children Jordan, conducting fieldwork to locate and assist Syrian families in need.
Conducted comprehensive interviews and questionnaires to gather essential information about the families' experiences and specific needs.
Demonstrated empathy and sensitivity while engaging with families, ensuring a safe and supportive environment.
Collaborated with a team to analyze data and identify trends, contributing to the development of targeted assistance programs.
Assisted in the coordination of resources and services to meet the identified needs of the families.
Maintained accurate and detailed records of all interactions and findings.
Actively participated in team meetings and training sessions to enhance knowledge and skills in humanitarian work.
Showed dedication and commitment to making a positive impact on the lives of vulnerable populations.