Senior Parts Manager
Al Mannai Automotive
Total des années d'expérience :22 years, 1 Mois
Head of Parts department
A member of Mannai Corporation QPSC, A dealer of GMC, Cadillac ACDelco, Subaru Yuasa Batteries, Caltex Oil & JCB. In adding to of more After Market products for both Passenger & heavy equipment Parts in Qatar
- Head of automotive Parts Department Monitoring and direct supervision over all parts operations (Procurement, Retail, Wholesale, Stock management, Storing, Distribution, Manpower and Marketing).
- Managing resources & manpower (one main CPD supplying 5 spare parts outlets and 4 service centers with a total parts staff around 61 employees).
- Developing and implementing of all Parts Policies and Procedures.
- Preparing annual departmental budget and forecasting.
- Preparing and implementing a comprehensive business plan which aims to effectively achieve the Targets & Profit pointed in the budget.
- Analyzing monthly P&L report
- Conducting and analyzing all related market and feasibility studies.
- Installing and conducting staff training for Parts Operation, Management courses, Inventory, Sales, Accessories sales and leadership.
- Representing the company in Parts Council Meetings for the Middle East & Africa region.
- Mapping and network expansion for parts & accessories outlet.
- Improve accessories Sales through PDIO, and sales showroom. enhancing the profit through outlets
- Expand the accessories sales by adding new Lines, market research & surveys focusing on customer needs and exceeding their expectations
- Follow up new products through all possible channels, overseas exhibitions, media and suppliers
- Award of great achievement for performance 1st half -2017, and Top Rank for Accessories performance
Part Retail Manager
AL Majdouie Motors - Hyundai
Dammam KSA
Managing the whole automotive parts business, Accessories and strategic business for Al Majdouie Parts Motors the sole Hyundai Distributer in Eastern province for Saudi Arabia
- Managing resources ( one main CPD supplying 22 spare parts outlets and 14 service centers with a total parts staff around 155 employees )
-Monitoring and direct supervision over all parts operations (procurement, retail, wholesale, stock management, storing, distribution, Marketing, .…)
- Developing and implementing of all Parts Policies and Procedures
- Preparing annual departmental budget
- Preparing and implementing a comprehensive business plan which aims to effectively achieve the targets pointed in the budget.
- Conducting and analyzing all related market and feasibility studies.
- Installing and staff training for parts Operation, Management, Inventory and leadership
- Representing the company in Parts Council meetings for the MENA region.
- Mapping and network expansion for parts outlet
-Head of social program ( SPARK) for Parts Department, a Program over the AL Majdouie Group for Ideas and staff Loyalty.
- Award of great achievement for 2013.
-ERP BU leader
-Sourcing parts & accessories for additional new lines and new revenue.
-Achieve over 20% increase yearly since 2011 in sales over all and 40% yearly in the retail side.
-Award of great achievement for 2013.
-Certificate of appreciation form service department for outstanding performance.
for more Please check My CV
A dealer of GM (Chevrolet, GMC, Cadillac, Hummer, ACDelco), Opel, Fiat, Daewoo Bus and Massy Fergusson Tractors
-Head of parts department ( Retail & Wholesale, Warehouses, Stock Controlling department )
-Achieved yearly target and sales increased by 20% from 2008 to 2010
-Prepare & Follow Up business plane, target & budget P/L report for parts Department
-Work with production, finance, marketing and other department for customer support & satisfaction
-Increase workshop sales, create & plan schedules campaigns ( counter & workshop)
-A member of Parts Committee in General Motor head office to analyze, study & suggest parts & labor prices for Middle East market
-Handling all Government Tenders
- Assist marketing and product management in acquiring customer information and developing new service, pricing, promotional activities/materials. Competitive analysis and strategy.
- Parts business development for new sales channels, outlets & building the wholesale business for LVC
-Create policy & procedures for the whole parts department operation
-Create a lost sales reports to calculate Fill rate and improve it from 78% to 94%
-Improve stock order efficiency from 76% to 92%
-Organizing and restructuring warehouses for LVC after acquisition Chevrolet brand from Autotch at Jun 2008 ( X dealer )
- Market Builder Bronze level for 2009 from General Motors head office
- Parts Manager Excellence Award for 2010 from General Motors head office
- Participation in implementing General Motors Service & Parts Excellence Program (SPE) which is an equivalent to ISO Certificate Programs and designed especially for middle east Dealerships and aims to develop Dealerships policies and procedures.
- Participating in implementing General Motors’ Difference Program which is aiming to develop customer retention.
- Representing the company in Parts Council meetings for the Middle East region
-A member of Pricing Committee of GM parts over Middle East and represent Levant country
A Dealer of Chevrolet, ACDelco, Daewoo, Daewoo Bus and Massy Fergusson
-Increase wholesale business up to 40% from 2006 to 2008
-Built customer perception of ACDelco product
-Create bonus scheme for parts department and link it with target
- Achieved yearly target for 2006, 2007, and up to Jun 2008 before LVC get Chevrolet brand, and sales increased by 30% for last 2 years
-Prepare & Follow Up business plane, target & budget P/L report for parts Department
-Looking for OEM supplier from China, Korea, and main suppliers that support wholesale business
-Parts Manager Excellence Award for 2006 & 2007 from General Motors head office
-Manager of the 2nd Quarter for 2008 from Autotech
Dealer for Hyundai & KIA, U.A.E
-Mange & direct Parts Operation for all 14 Branches and more than 105 staff for parts department around UAE
-Follow up Stock controlling department for orders and purchase & enhance Turn Over up to 4 Turns
-Create a Transfer & supply policies through all branches
-A supervisor for wholesale orders and stock controlling
- Responsible for building new outlets and follow up all actions & requirements
-support workshop and parts relationship
-work a step by step with IT department for parts department DMS and all required functions & report
Dealer for Hyundai
-Improve fill rate up to 93%
-improve turn over from 0.7 to 1.5
-Handle Inventory, Stock controlling, Orders & Purchases
-Handle governmental tenders
-Inventory Management, and stock Analysis.
- Improve Parts Sales by 15 % yearly
- Represent the Company in Parts Conferences
• B.Sc. in Mechanical Engineering from Jordan University of science and technology (J.U.S.T), 1996-2
