Customer Service Officer
British Council
مجموع سنوات الخبرة :15 years, 7 أشهر
- Jordan Valley Marriott Resort & Spa December 2009 - October 2012.
Job Descriptions:
Provide a personalized and professional experience in coordinating all aspects of the guest's stay. This includes:
1. Welcoming guests
2. check in and checkout
3. preparing accounts and billing and process payments
4. Providing guests information on all services, facilities and activities.
5. Dealing with complaints and handling them.
Front Desk Agent
- Century Park Hotel (Ammon) October 2008 - November2009.
Tertiary: Jordan Applied University For Hospitality and Tourism Education Amman, Jordan Course: BS Hotel Management January 2009
Secondary: National Patriarchal College Amman, Jordan June 2005