Business Support Assistant
Star Security Services
Total years of experience :0 years, 4 Months
Maintain and update customer information, ensuring accuracy and consistency across the CRM system.
•Assist in the implementation and maintenance of CRM processes and workflows, helping to streamline operations and improve efficiency.
•Monitor and track sales leads, opportunities, and customer interactions, providing regular reports and insights to the sales and marketing teams.
•Respond to customer inquiries and support requests, ensuring a high level of customer satisfaction and timely resolution.
•Assist in the management and organization of the business development database, including prospect research, data entry, and record updates.
•Work closely with the sales and marketing teams to identify potential business opportunities and generate targeted prospect lists.
•Help develop and implement strategies to grow the company's client base, including outreach initiatives, promotional activities, and networking events.
•Collaborate with the sales and marketing teams to create targeted campaigns and communications, leveraging CRM and BDD data to drive business growth.
•Planning to automate all company operations through the development of a mobile application and website, serving employees and streamlining procedures to elevate work quality and efficiency.