Majed Al Ahmari

• Strategic roles & responsibilities:
o Implement the HR objectives in line with FLOW’s business strategy.
o Support the development of HR plans & goals.
o Recommend plans, programs and initiatives to improve unit performance and level of productivity.
o Implement set procedures and work programs as well as execute agreed plans, programs, and initiatives to improve unit performance and level of productivity.

• Operational roles & responsibilities:
o Conducts weekly meetings with respective business units.
o Consults with line management, providing HR guidance when appropriate.
o Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
o Manages and resolves complex employee relations issues.
o Conducts effective, thorough, and objective investigations whenever required.
o Handle employee transfer process within region.
o Update all employee relations issues in the system i.e. (Transfers, Manager change, or IBAN change).
o Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.
o Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
o Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
o Provides HR policy guidance and interpretation.
o Assists international employees with expatriate assignments and related HR matters.
o Provides guidance and input on business unit restructures, workforce planning and succession planning.
o Responsible for Hiring and Selection process for available vacancies.
o Identifies training needs for business units and individual executive coaching needs.
o Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
o Support with New hire onboarding process in system emp IDs, uniforms,
o Performs other related duties as assigned.

• People roles& responsibilities:
o Coach and develop the team skills and ensure performance metrics are met.
o Guide Staff on problem solving, employee dispute resolution and regulatory compliance.
o Develop a positive work environment and encourage teamwork.
o Serve as a professional role model and mentor to staff.

• Plan, Organize, Coordinate & Manage the HRD operation and assign projects tasks, missions and work load to staff.
• Meet with Managers and staff to identify and resolve HR related issues
• Responds to inquiries regarding policies, procedures, and programs.
• Recruits, interviews, and selects employees to fill vacant positions.
• Implement new sourcing methods in hiring .
• Ensuring availability and periodic maintenance of job descriptions by coordinating with department managers to know of any changes in the duties and responsibilities for the current positions, and developing job descriptions for the new established positions.
• Managing and Direct a timely and accurate processing of the payroll in Running and Review monthly payroll, Calculate employee’s End of Service and leaves settlements, Answers inquiries and provides information to employees
• excellent planner in Establishing new company branches and complete all requiermnts needed .
• Prevent company and employee exposure to work related fines and penalties.
• Obtain HR work related certificates (GOSI, Labor, and others) and ensure automatic renewal to maintain valid certificates constantly.
• .A solid Knowledge of both policy and procedure of the Saudi labor law.
• Represents organization at personnel-related hearings and investigations.
• Supporting HR Director in preparing a monthly reports :
- Manpower.
- Vacation plan.
- Saudization.
- Investigations, warnings and penalties.

• Deal with day-to-day employee relations issues.
• Handling all HR Admin and Personnel transactions.
• Advises and coaches supervisors and Department managers on all HR issues including, performance management and employee performance/discipline, and understanding and communicating HR programs and policies.
•Consults and partners with the Supervisors and Department managers to problem solve and resolve various HR matters
• Handling all government relation transactions. -Keeping abreast with current labor/ immigration laws and update the HR staff on any changes
• Keep the HR team informed of significant problems that may jeopardize the achievement of company goals, and those are not being addressed adequately.
•Ensure that all records, documents and personnel passports and work permits are kept updated in a safe place.

• Evaluates work methods, reports, decisions and results of department in relation to established goals. Recommends new approaches to effect continual improvements in efficiency of department and services performed.
• Meet with Managers and staff to identify and resolve HR related issues
• Ensuring availability and periodic maintenance of job descriptions by coordinating with department managers to know of any changes in the duties and responsibilities for the current positions, and developing job descriptions for the new established positions.
• Ensure that all records, documents and personnel passports and work permits are kept updated in a safe place.
• Obtain HR work related certificates (GOSI, Labor, and others) and ensure automatic renewal to maintain valid certificates constantly
• Prevent company and employee exposure to work related fines and penalties,
• Manage organization charts, salary scale, grading system .
• Manage and update staffing, leaves, recruitment and training plans.
• Manage employee appraisal program.
• Manage and obtain work and visit visas as required
• A solid Knowledge of both policy and procedure of the Saudi labor law.
• Supporting HR Director in preparing a monthly reports :
- Manpower.
- Vacation plan.
- Saudization.
- Investigations, warnings and penalties.

In terms of systems awareness:
• Oracle training course.
• Afaqy.

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Some of my latest achievements:

• Gathered and build an important and strong data to the employee files.
• Developing the HR transactions by installing a system to assist and help make the transaction faster .
• Assist in developing the HR department by creating internal offices such as recruitment and payroll .
• Designing a variances summary report that can track the company’s manpower
• Designing a monthly report that reflect the work progress in HRD .
• Designing a work organization regulation booklets to increase the employees awareness of the companies policy and procedure.
• Designing a comparison system that shows weakness and strength in each appraisal ether by companies, departments, or employees and that will increase the competition levels in the work place .
• Designing a job descriptions for all the company positions .
• Designing a new organization charts .
• Designing a new investigation procedure .
• Establishing an excellent relation with the employees
• Creating a staff training by evaluating them through the appraisal.
• Developing the management attendance policy which has reduced the absenteeism levels in the work place .
• Creating and Designing the company ID cards .

• Policy & Procedures: Working closely with departments, increasingly in a consultancy role, assisting line managers / Supervisors to understand and implement the Company's policies and procedures. Liaising with a wide range of people involved in policy areas such as staff performance, healthcare, GOSI and safety..etc.

• Employee Service; Reviews recommendations for appointments, promotions, transfers, suspensions, terminations and separations of employees in the Company. Reviews, evaluates, and approves or disapproves requests for Employee's personnel services. Attends to employees’ grievances and complaints; provides guidance if necessary. Advises employees on rights, benefits, and opportunities for career advancement. Assists in drafting out Annual Letter and Promotion Letter.

• HR Payroll; Direct the timely and accurate processing of the payroll in Running and Review monthly payroll, Calculate employee’s End of Service and leaves settlements, Answers inquiries and provides information to employees

• HR Analysis; Conducts job analysis and develops class specifications, including class concepts, knowledge, skills, and abilities, education and experience requirements. Collects and analyzes data relating to job performance. Counsels management and employees on grievances and other complaints originating from individual work situations or work environment. Coordinates human resource projects, programs, and special assignments. Conducts systematic searches for new job related information; reviews data and evaluates its usefulness and applications. Perform statistical analysis of employment data.

• HR information and communication; Execute the required communication and ensure availability of information to employees (structural and on request) about HR policies, procedures and regulations, and distribute announcements, according to guidelines and instructions.

• Performance & Training; Maintaining, Updating, Developing the Company's Performance Management system, including set up and roll out of a competency framework. Conduct regular appraisals and monitor effective use of appraisals .

• HR Administration; Insure to Processes all HR transactions timely and accurately by the HR department, in order to maintain a sound personnel administration and up-to date personnel files for the employees..

• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparingqualifications to job requirements.
• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites, colleges, employment agencies, recruiters.
• Determines applicant requirements by studying job description and job qualifications.
• Updating manpower report .
• Updating hiring tracker report
• Develop a pool of qualified candidates in advance of need.
• Supporting HR manager in Processes all HR transactions.

• Deal with day-to-day employee relations issues.
• Handling all HR Admin and Personnel transactions.
• Supporting the Talent acquisition department in recruiting and attracting new Saudi staff.
• Supporting the Training department in communicating and directing new hired staff in having their orientation program
• Aware of all HR policies and procedures.
• Handling employee’s files and contracts.
• Perusing staff exit interviews.
• Perusing 1st interview for entry level and sales staff.
• Updating the stores progress reports on a monthly basis.
• Attending weekly as well as monthly HR meeting with Senior HR specialist in order to highlight challenges and opportunitie.
• Attending and preparing the employment fair on behalf of the Talent acquisition section held in Saudi.
• Coordinating with the PRO in setting and finalizing license renewal priorities.
• Air ticket and hotels reservations for staff business trips.
• Reviewing supplier’s invoices in order to be paid through the Payable section.
• Sending medical insurance requests to NASCO in terms of additions and deletions.
• Issuing staff HR letters.
• Searching for agreements with other hotels, car rental companies, fire fighting as well as cleaning service companies.
• Following on EOS cheques for exit staff with Payroll section.
• Requesting new stores lines (ex: landline, Fax and DSL).
• Attending HRDF and institute meetings.
• Finalizing the HRDF claims for the Saudi students in the institute.


In terms of systems awareness:
- SAP :
• Vacation registration
• Staff Transfers
• Vacation balance inquires
• Pay slips review
• GOSI registration
• Staff Hiring.
• Master data updates.
• Staff deductions

- Citrix :
• Staff Transfers
• SM assignment

- Muqeem :
• Exit re-entry
• Iqama renewal
• Final Exit

- Finger Print :
• Staff attendance
• Applying penalties and deductions

- Ministry of Foreign Affairs (MOFA) Online :
• Requesting commercial visit visas
• Following the request in order to reach the approval

to serve customers and solve there problems