Business Development Manager
National Energy Services Company (Tarshid)
Total years of experience :7 years, 3 Months
Key Accountabilities: Surpassing ambitious growth objectives by expanding business beyond the existing operational footprint, instituting high-impact sales tactics and programs, whilst developing profitability, market share & positioning in line with the company strategy. Establishing and nurturing relationships with key clients, partners, and industry influencers.
• Logical Thinking & Foresight: Proactively identifying and pursuing new business opportunities to drive sustainable growth. Conducting market research and analysis to identify emerging trends and potential areas for expansion
• Stakeholder Engagement: Engaging with internal and external stakeholders to build and maintain positive relationships; understanding stakeholders' needs and expectations, ensuring alignment with organizational objectives
• Operations Management: Overseeing day-to-day operations, ensuring efficiency, quality, and adherence to organizational standards. Developing & implementing operational policies and procedures to optimize workflow
• KPIs Excellence: Monitoring key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Fostering a culture of continuous improvement to enhance operational effectiveness
• Project Management: Leading and managing the execution of projects from initiation to completion, ensuring adherence to timelines and budget. Defining project scope, objectives, and deliverables in collaboration with stakeholders
• Risk Management: Mitigating risks, troubleshooting issues, and making real-time decisions to ensure project success
• Strategic Partnerships: Identifying and evaluating potential strategic partners aligned with organizational goals. Initiating & negotiating partnership agreements, thus ensuring mutual benefit and long-term sustainability
Key Accountabilities: Cultivated and managed client relationships, understood their technical requirements, and promoted tailored solutions. Collaborated with the sales team to identify opportunities, presented technical proposals to clients, and ensured successful implementation of products or services.
• Market-lauded Strategies: Propelled product awareness and business volumes through innovative marketing strategies, planned, organized, and implemented campaigns that resonate with the target audience
• Productivity & Cost Efficiency: Streamlined operations and slashed costs by coordinating consultants and engaging prospective clients in alignment with proposed projects, also identified product expansion opportunities within existing accounts
• Customer Satisfaction: Achieved high level of customer satisfaction through proactive engagement with potential clients, fostered existing relationships, and drove profitability & heightened sales growth
• Market Expansion: Steered sales efforts to achieve remarkable volume with existing customers, while opening new channels with prospective clients and generating over 500 leads annually
• Technical Support: Ensuring seamless operations by delivering pre-sales technical assistance, conducted product education through prequalification documents, and partnered with the sales team and technical experts for efficient project execution
• Service Excellence: Drove long lasting gains by delivering top-tier sales-service support, addressed customer concerns, managed quality issues, and provided guidance to dealers for profit maximization
• Sales Plan Implementation: Developed, implemented, and monitored sales plans for engineering products and programs, supported overall strategic sales growth, and fortified profitability within the organization
• Project Penetration and Technical Meetings: Actively participated in technical meetings, devised effective measures for maximum project penetration in key projects, and ensured sustained sales growth
Compliance and Negotiation Expertise: Generated technical submittals and compliance statements as per consultant specifications, and adeptly negotiated terms and conditions to align with both client and company requirements
Key Accountabilities: Leveraged a consultative selling approach with decision makers; identified customer needs, and recommended products & services that meet customer needs. Initiated potential sales leads through regular follow-ups, analyzed market opportunities within target markets, and gathered intelligence on clients & competitors
• Risk Mitigation: Mitigating risks by devising innovative sales plans for engineering products, actively contributed to the overall strategic sales growth, and ensured profitability for the company
• Process-driven: Meeting both client and company requirements through preparation of technical submittals and skillful negotiation of terms and conditions
• Customer Satisfaction: Achieved a superior level of customer satisfaction by adeptly handling and interpreting customer requirements, delivering impactful technical presentations, and demonstrating how products align with their specific needs
• Business Expansion: Drove significant business growth by conducting thorough market analysis, evaluating opportunities, and identifying new business areas to expand the organization's influence within the designated region
• Team Management: Provided coaching and on-the-job training to the team members; fostered continuous discussions to address challenges, set goals, delegated work effectively, and delivered timely performance reviews and constructive feedback
Bachelor of Science, Electrical Engineering & Information Technology, University of Duisburg-Essen, Germany, 2017.
Preparatory College, Technical Course || 2014 || Leibniz University Hannover, Germany
Diploma in German Language and Literature (DSH Certificate) || 2012 || Goethe Institut, Dresden in Germany