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Majed Aldaghfag, Senior product Manager, Products Management.

Majed Aldaghfag

Senior product Manager, Products Management.·Thiqah Business Services

Saudi Arabia

Master's degree, Marketing

Work experience

Total years of experience: 17 years, 3 months

Senior product Manager, Products Management.

January 2017 - Present

Thiqah Business Services

Riyadh, Saudi Arabia

January 2017 - Present

Company industry:
Business Support Services
Job role:
Management

Senior Manager, products & services, Business Unit.

August 2014 - January 2017

STC

Riyadh, Saudi Arabia

August 2014 - January 2017

Company industry:
Telecommunications
Job role:
Management

Manager – Content & Partnership, Digital Services

June 2013 - July 2014

Etihad Etisalat (Mobily)

Riyadh, Saudi Arabia

June 2013 - July 2014

- Key account manager for top revenue generation partners with Mobily.
- Managing and evaluating content and application services as well as RBT, OTT (mView) and IPTV content .

 Mobily Achievements:
- Increase the department revenue by 30%.
- RBT Mega Promo Campaigns.
- Mega Promo Campaign (BMW).
- Hajj and Ramadan (National and International) Marketing Campaigns.
- Mobily Al Sharq Newspaper Promo Campaign.
- Mobily-Mubasher Stock Market Platforms and Solutions.
- Mamlakat Al Afkar digital interactive book by Dr. Ayed Al Qarni.
- Dr. Ayed Al Qarni Mobile Application.
- International Segment Marketing Campaigns.
- NGSDP platform Enhancement Project.
- Dr. Salman Al Odah encyclopedia.
- Dr. Mohammed Al Arifi Special Projects.
- E-Commerce Projects (Souq.com, Sukar.com, Bayt.com, Bezaat.com, Cobone.com, Mstaml.com).
- Social Projects (Facebook, Dr. Tarek Al Habeeb interactive social services).

Company industry:
Telecommunications
Job role:
Marketing and PR

Supervisor – Content and Partnership, Consumer Marketing

October 2011 - May 2013

Etihad Etisalat (Mobily)

Riyadh, Saudi Arabia

October 2011 - May 2013

- Initiating and Ideating new products and services within the Content and Partnership Department.
- Analyzing and evaluating new proposed products and services received from partners of Mobily, while improving and monitoring the existing products and services.
- Developing products and services strategic plans for the department and forecast the revenue outcome of each introduced project.
- Analyzing the Saudi market potentials and determining the value of existing and prospective customers value to the organization.
- Identifying market requirements and customer needs while defining products and services vision.
- Collect market research data on customer needs and expectations and develop exceptional value added products and services.
- Responsible for reporting and analyzing all handled projects and categories with daily monitoring and evaluation of managed products and services.
- Manage customer database and target them with the proper relevant marketing strategy, which lead to great outcome and customer satisfaction.
- Managing products and services lifecycle from concept to deployment.
- Evaluating from technical perspective all products and services and determine if particular projects should be developed, implemented in-house, or outsourced to external provider.
- Support the development of projects in direct cooperation with other units at Mobily in order to find the best solutions for the implementation of new projects.
- Developing short-term operational action plans for introduction of new products and services, according to the quality, price and time specification.
- Expedites the resolution of customer problems and complaints received.
- Establish and execute the marketing plan required for best product and services outcome.
- Communicate with the Mobily marcom team to best commercialize and present products and services to customers in order to increase the awareness of products and services while generating remarkable revenue.

Company industry:
Telecommunications
Job role:
Marketing and PR

Marketing and Sales representative

March 2007 - April 2008

Saudi Chemical Company

Riyadh, Saudi Arabia

March 2007 - April 2008

- Planning and organizing personal sales strategy by maximizing the Return on time investment for the Saudi territory and segment.
- Supplying the management with reports on customer needs, problems and interests.
- Establishing, developing and maintaining business relationships with current and prospective customers in Saudi Arabia.
- Attending trade shows and events to market product and services of Saudi Chemicals.
- Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales.
- Initiating sales process and orders presented by customers.
- Keeping management informed by submitting activity and results reports.
- Resolving customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to the management.
- Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Marketing and PR

Marketing & Sales executive.

January 2006 - October 2006

Anoosh Company

Other

January 2006 - October 2006

- Identifying advantages and comparing organization’s products and services with competitors in the market for better product and service positioning.
- Developing clear and effective proposals and quotations for current and prospective customers.
- Develop and manage relationships of existing and potential client base within Saudi Arabia to support execution of the company’s growth strategy.
- Providing management with reports and analysis on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Establishing, developing and maintaining business relationships with current customers and prospective customers in the Saudi market to generate new opportunities for the organization’s products and services.
- Representing and promoting the organization products and services at exhibitions, executive events and showrooms.
- Determining seasonal trends and adjusts the products display plan as needed.
- Ensuring that the pricing offered to end consumer is always at competitive positioning.
- Planning the offering of different promotions packages to customers.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Sales representative.

February 2002 - August 2002

Dar Alanoud enterprise

Riyadh, Saudi Arabia

February 2002 - August 2002

- Making in-person visits and presentations to existing and prospective customers.
- Developing new businesses and opportunities related to recreation industry equipment’s and prerequisites.
- Selling specific products and services to small and medium companies.
- Develop and manage relationships of existing and potential client base within Saudi Arabia to support execution of the company’s growth strategy.
- Demonstrating and illustrating products features to companies.
- Training and explaining different customizable features to companies.
- Providing management with reports and analysis on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Ensuring the inventory level of equipment and products to guarantee an on time delivery of requested stock.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

Brunel University

October 2010

October 2010

Master's degree, Marketing

United Kingdom

Skills

Marketing Communications
Expert
Marketing Communications
Expert
Marketing Management
Expert
Marketing Management
Expert
Project Management
Expert
Project Management
Expert
Marketing
Expert
Marketing
Expert
Team Management
Expert
Team Management
Expert
Well experience in using computers, with particular reference to Microsoft office program.
Expert
Well experience in using computers, with particular reference to Microsoft office program.
Expert
Comprehensive background in managing relations.
Expert
Comprehensive background in managing relations.
Expert
Highly motivated, confident, organized, detail oriented, patient and disciplined.
Expert
Highly motivated, confident, organized, detail oriented, patient and disciplined.
Expert
Inclusive skills in marketing and supervision.
Expert
Inclusive skills in marketing and supervision.
Expert
Marketing Communications
Expert
Marketing Communications
Expert
Marketing Management
Expert
Marketing Management
Expert
Project Management
Expert
Project Management
Expert
Marketing
Expert
Marketing
Expert
Team Management
Expert
Team Management
Expert

Languages

English
Expert

Training and Certifications

Certifications
Yes
Riyadh
Apr 2006 - Apr 2006
Yes
MCE, Brussels.
Jul 2012 - Jul 2012
Yes
Brunel University, London.
Jun 2009 - Sep 2009
Yes
Riyadh
May 2013 - May 2013

Hobbies

  • Traveling
  • GYM
  • Reading
  • Sports
  • Movies & TV Series
  • Online Games