Sr. Manager of Enterprise Products & Solution
Tamkeen Technologies
مجموع سنوات الخبرة :21 years, 3 أشهر
- Manage the ‘why’, ‘what, ’ and ‘when’ of Enterprise Products that the engineering team will build they own their product which means they lead cross-functional teams from a product's conception through to its launch.
- Setting Enterprise products vision and strategy. Make sure to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. Own the strategy behind the product along with its roadmap and must work with engineering to build what matters.
- Plan for what teams will deliver and when they will deliver it. This holds true no matter which there methodologies product teams use. Owns the release aspect of Enterprise product. Responsibilities include knowing when (and when not) to create a master release; managing features and dependencies in and across releases; and managing releases with phases and milestones.
- Own ideation the creative process of generating, developing, and curating new ideas. Collect, curate, and promote the most relevant ideas into features and knows which ideas should be promoted to features - the ones that will achieve key objectives for Enterprise products line and business. Ensure that key feedback and requests are seamlessly integrated into their product planning and development processes.
- Manage and ensure that the features and requirements necessary to deliver a complete product to market and lead the product team to success. They are responsible for articulating the ‘what’ and working with engineering to determine the ‘when.’
Key Projects to Credit
• National Labor Gateway (NLG) GO-live.
• NLG Enhancement releases.
• Hafiz, Job Commitment Bonus Eligibility and Payment.
• NLG CRM
• SANED
- Managing National Labor Gateway (NLG) application operations, which include pre-employment and employment programs (Hafiz and Job Commitment Bonus) eligibility and Payments, BI reporting beside NLG access management.
- Support NLG integration with other parties (Internal HRDF systems) and (external with other entities through Yesser or with third party
like ELM).
- Supporting NLG enhancement releases.
- Involving in NLG release and deployment management, which includes planning, design, build, configuration and testing for NLG upcoming releases.
Key Projects to Credit
• Oracle ERP (Finance, HRMS and Procurement)
• Advanced Module for Human Resource and Procurement
• National Labour Gateway (NLG)
• Hafiz, Qarar 5 and CRM
Highlights
• Distinguished as core member of the NLG management group involved in analyzing and resolving project and client requirements.
Key Responsibilities
Project Management
• Interacting with clients for collating and evaluating requirements, converting these to technical specifications, and ensuring project deliverables meet client expectation.
• Spearheading team efforts across various stages of planning, designing and implementing projects; setting up processes, procedures and updating implementation plans for evaluating project progress.
• Guiding team members in designing, developing and setting up CRM, e-Learning, eligibility, payment for the National Labour Gateway (NLG) implementation project.
Proposal Development and Client Interactions
• Conducting technical feasibility study of proposals related to enhancing existing Enterprise Asset Management system, preparing business requirement documents and implementing solutions, products and processes to match with industrial benchmarks.
• Evaluating technicalities for implementing Oracle ERP HRMS & Advanced Procurement followed by negotiating and finalizing contract with various vendors.
• Assessing proposals for automating HRDF Budgeting using Oracle Hibernian that include proposals for asset tracking and labelling system.
• Preparing RFPs and presenting bids to existing clients and prospects for enhancing market share across the assigned territory.
• Maintaining communication with clients for providing customized solutions based on collated business requirements.
Technical Support
• Coordinating activities related to cleansing and validating legacy data prior to migrating to National Labour Gateway (NLG).
• Providing technical consultancy to team members on NLG and non-NLG areas for effectively resolving critical technical issues.
Key Projects to Credit u**
• Implementing, upgrading and enhancing Datastream 7i “Infor EAM” across 17 plants in the kingdom as a maintenance package.
• Implementing Datastream “Infor EAM” system with modules like Oracle Human Resource, Oracle Finance, Oracle Inventory, Oracle Purchasing from Oracle E-Business Suite 11i and Condition Monitoring system.
• Implementing new HW for E-TP Program” involving installing and configuring new environment for E-TP program consisting of over 23 servers.
• Supplying and installing new UPS’s for SWCC Datacenter project.
• Implementing new HW for E-TP program.
• Implementing helpdesk system for (E-TP) to support requests related to various ERP systems.
Highlightsu**
• Acquired significant exposure in working across diverse roles in the organizational hierarchy and various project phases.
• Recipient of award for efficiently managing and implementing the Enterprise Resources Planning (ERP) projects related to system go-live and Electronic-Transformation Program (E-TP) linked to several projects in the organization.
• Member of Business Continuity “BC” Committee Initiative, Member of Helpdesk and IT infrastructure Monitoring Committee Initiative during tenure with the organization.
• Represented the technical team at Datastream Systems Company “Infor EAM”.
• Played key role in assigned projects as technical coordinator for ERP systems integration project, administrator of Datastream 7i “Infor EAM” system and supervisor of maintenance groups in E-TP program.
• Actively involved as technical coordinator of Datastream implementation team “Infor EAM” for other plants and technical member of planning team for maintenance projects.
Key Responsibilitiesu**
• Set up project plans and managed project budgets for maintaining project profitability and organizational bottom line.
• Prepared and approved project plans and guided team members in understanding individual roles and responsibilities. Assessed actual performance against plan and made adjustments based on plan objectives.
• Defined and implemented project governance process for enhancing client satisfaction by effectively resolving project related issues.
• Assessed and finalized proposals for implementing various business continuity initiatives that were aimed at enhancing system uptime and minimizing business impact.
• Implemented stringent security measures and maintained adequate back up based on organizational risk perception.
• Collaborated with team members in providing infrastructural support to various projects and following up with vendors for resolving infrastructural issues.
• Provided helpdesk support across project sites for resolving hardware and software issues; evaluated and recommended proposals prior to implementing hardware and software upgrades.
• Optimized resource utilization by deploying resources based on approved project plans; evaluated and reported project progress to the senior management team to enable effective decision making.
• Assisted the management in evaluating performance of individual team members and organized training sessions based on identified training needs of team members.
MBA from King Saud university
Graduated from King Saud university, Computer science college, Information Systems field