Majed Abdullah Alhamdan

Consultancy Services:
MarComm Strategies
Corporate Communication
Internal Communication
Public Relation
International Media
Audience segmentation
Content creation
Advertising and Script writing
Media presence and networking
Media Production
Content Management
Social media campaigns

Marketing

Responsible for all communication to the employees with respect to HR, Employee Value Proposition, Mobily Values and Policies & Processes and all other related matters, also to coordinate with other HR units in their communication effort, acting as a Communication Consultant for all HR departments and functions.

Duties:

• Identify and develop relationships with prospect across KSA and MENA.
• Conduct market and competitor research, benchmarking, geo-marketing, customer segmentation and gather market intelligence.
• To manage relationships with existing clients to ensure high levels of customer satisfaction.
• Managed service portfolio, monitored and evaluate existing products and services and propose new one based on market demand and internal competency.
• Writing and customizing contracts and proposals to clients, venders and outsourcing agency.
• To effectively develop professional networks (on and off line) to improve brand awareness and generate sales opportunities.
• To effectively cross-sell additional Ingeus services to generate account growth and stimulate new market development.
• Maximizing income and profitability with all clients selling upgradeable software licenses and long term service contract and many support and maintenance contracts.
• Initiated workshops, seminars and exhibition to increase awareness of Ingeus services and new products.

Achievements
o Thank you letter from his Excellency the Minister of labor for my effort in raising awareness in the field of professional career guidance March 2013.
o Managing Ingeus's participation in Al Yamamah University Job fair on Feb 2013.
o Was able to develop implement a solid market study, sales and marketing plan, In a short time I was able to build and train a strong sales and marketing team to cover main regions in the kingdom, along with my focus on GCC states.
o Created the Ingeus Voluntary team, to help the community, and to use a useful cross selling method for Ingeus services.

Duties:
• Establishing links with employers to generate job appropriates and sustainable vacancies for Hafiz Job Seekers.
• Maintaining close working relationships with local employers, employment advisors, Hafiz job seekers and other key partners.
• Identifies, agree and organize pre-job training needs of clients with employers where appropriate.
• Maintains quality records on management information system.
• Reviewing the job offers presented by Employers before presented to job seekers, and make sure that it correspond with the
Saudi labor law.
• Engages with employer-focused partner organizations such as Chambers of Commerce and Business Forums and other key
stakeholders to develop and strengthen employer contacts and engage their commitment to use of Ingeus services.

Achievements:
o Developed the account managers - sales/marketing skills - across other sites around the kingdom.
o Over exceeded my 12 months pre-set target by 20%.
o Successfully managed and delivered the in house career day held at the JPC with more than 200 Job seekers and 16 employers. Feb 2012.
o Managed, planned and executed the Job Placement Center (JPC) launching event, with the participation of more than 25 of the leading companies in the kingdom. October 2011

Duties:
• Deals with the bank VIP clients with regards to portfolio transactions and investments opportunities and consultation.
• Making sure the branch's operations align with the organization's mission, strategic objectives and policies. Ensuring branch
follows government financial laws and regulations.
• Developed branch standard operating procedures.
• In charge of customers complains and inquiries.
• Mange Promotion campaigns for banks new products launching.
• Training of new relation managers with focus on client satisfaction and negotiation skills

Achievements:
o Over achieved target by 40% in 2 quarters in a row. (1st - 2nd quarter 2011)
o Best Branch of the year award for client satisfaction. (2010)

Duties:
• Establishing links with potential clients to generate business appropriates in the field of event management and PR related
services.
• Ensures all clients' interactions are recorded on a management information system on a daily basis.
• Maintains quality records to be used by the other related departments such as manufacturing and editors and designers
• Works alongside employees in other departments to ensure that they are aware of clients' needs and wishes throw out the construction and implementation processes.
• Manage the companies' portfolio in regards to media coverage, projects and external communication.

Part time Duties:
Deals with Human Resources related tasks such as: recruitment, contracts, personal, payroll training and development .

Public Relation regarding external communication with clients and customers.

Bank Saudi Fransi August 2005 - September 2007
• Junior Stockbroker
Duties:
• Deals with the bank customers with regards to portfolio transactions.
• In charge of confirming fax orders from the branches.
• Coordinate with branches regarding approval of fax orders.
• In charge of customers complains and inquiries.
• Acts as a liaison between the bank and the VIP customers.

• Team Leader - Ear Nose & Throat Division (ENT): February 2003 - February 2004:
Duties:
• Team leader of nightshift administration and patient services.
• Liaison with various departments that have to do with patent service such as appointments, dietary, pharmacy, x-rays,
Laboratories and operation preparation.
• Reporting to Security department regarding any safety violations or hazards with in the ward.
• In charge of HR related request with in the ward and coordinate with the main HR office at the Nursing Department.

• Perform various tasks as an emergency hotline operator and in the reception area of Work Control Center.
• Entertain calls from different hospital departments and coordinate with the different workshops under (UMD)
• Acts as a liaison for the requestor for follow-up.
• In-charge of the reception area of the division and act as a liaison within and outside the section.
• Coordinate with the different staff of the division regarding their leave request, overtime request, material requisition
order and timesheets.