Product Manager
Bank Albilad
Total des années d'expérience :9 years, 3 Mois
-Managing Point of Sales and E-Com vendors including agreements, contracts, and invoices.
-Payment Solutions Development department MIS and Purchase Orders.
-Policy and Procedure development.
-All projects and change requests including regulator mandate and internal CR's.
-Product development cycle.
-P&L accounts control.
Reviewing, researching and initiating resolution of dispute inquiries from cardholders, financial institutions, merchants and internal departments along with Saudi Central Bank, GCC, VISA, Mastercard claims and inquiries. In this job, my duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. I also work with merchants and card providers to ensure their record-keeping systems