مجموع سنوات الخبرة: 10 سنوات, 11 أشهر
مارس 2013
إلى ديسمبر 2023
Registration Assistant
في UNHCR
البلد :
لبنان
• Counsel individual asylum-seekers and refugees to manage their expectations on protection, assistance and durable solutions
• Identify vulnerable asylum-seekers and refugees
• Prepare detailed records of counseling sessions and follow-up on individual cases
• Conduct in-person and remote interviews, maintain registration and counseling database, and provide regular inputs on daily actions
• Ensure quality and integrity of information captured at registration, notably through peer review of registered cases and follow up with respective functional units
• Provide feedback to protection and registration officers should any concerns are raised when applying the SOPs
• Refer cases to other units within the office, and to IPs as necessary.
• Act as office in charge in the absence of Senior registration officer
• Act as interpreter and translator when needed.
• Complete online mandatory and non-mandatory training courses and participate in training sessions held by (PH, PRT, RST, Education units) within the office.
• Participate in support missions to the field offices.
• Support PHU in medical and specifically in COVID 19 cases, by searching RAIS, do calls to collect info, log COVID cases on a tracking sheet, and referred them to partner/s. Addressing protection risks and referred them to the relevant colleagues. Updating the MoPH line list, follow up on suspected and confirmed COVID 19 cases in IS and CS, liaise and coordinate with partners, RRT (Rapid Response Team), MoPH-ESU, protection unit colleagues, and Liaison Officer.
• Prepare weekly COVID19 SITREP
• Support the Field unit in "Busing operations" and validation exercises
• Support Protection/Detention, Field and CS units in certain situations and in state of understaffing
• Partake with the MFT in the preparation for a workshop of participatory assessment and in conducting focus group session
• Being part of the Humanitarian Transfer Program to Canada.
• Identify vulnerable asylum-seekers and refugees
• Prepare detailed records of counseling sessions and follow-up on individual cases
• Conduct in-person and remote interviews, maintain registration and counseling database, and provide regular inputs on daily actions
• Ensure quality and integrity of information captured at registration, notably through peer review of registered cases and follow up with respective functional units
• Provide feedback to protection and registration officers should any concerns are raised when applying the SOPs
• Refer cases to other units within the office, and to IPs as necessary.
• Act as office in charge in the absence of Senior registration officer
• Act as interpreter and translator when needed.
• Complete online mandatory and non-mandatory training courses and participate in training sessions held by (PH, PRT, RST, Education units) within the office.
• Participate in support missions to the field offices.
• Support PHU in medical and specifically in COVID 19 cases, by searching RAIS, do calls to collect info, log COVID cases on a tracking sheet, and referred them to partner/s. Addressing protection risks and referred them to the relevant colleagues. Updating the MoPH line list, follow up on suspected and confirmed COVID 19 cases in IS and CS, liaise and coordinate with partners, RRT (Rapid Response Team), MoPH-ESU, protection unit colleagues, and Liaison Officer.
• Prepare weekly COVID19 SITREP
• Support the Field unit in "Busing operations" and validation exercises
• Support Protection/Detention, Field and CS units in certain situations and in state of understaffing
• Partake with the MFT in the preparation for a workshop of participatory assessment and in conducting focus group session
• Being part of the Humanitarian Transfer Program to Canada.
ديسمبر 2012
إلى ديسمبر 2012
protection Assistant
في SHEILD
البلد :
لبنان - صور
Assess the needs & priorities of the targeted beneficiaries & define suitable activities based on a
community-based participatory approach
Follow-up attendance to the sessions, report absences & purpose appropriate measures when needed
Follow & implement work plan activities related to psycho-social needs of refugees
Arrange social counseling for one-on-one cases with children and/or parents & home visits
Develop & Conduct group counseling sessions
Organize referrals & follow-up cases for individuals that need specialized care
Create & maintain a file for each participant beneficiary of specific needs
Archiving all the documents relevant to the protection activities
Preparing, monitoring & evaluating the protection activities, including assistance to newly arrived
Syrian displaced; protection desk during distribution & individual case management
Reporting verbally on the progress of the work to the protection project manager, as often as needed.
Writing an evaluation report on the protection activities/team (achievements, challenges,
recommendations, etc).
Providing relevant input for the monthly reports
Fulfilling any other relevant duties as requested by the project manager/Area manager or Area
coordinator.
Attend & actively participate to weekly staff meeting
Participate as requested in workshops & coordination meetings intended to build networks in the area of
work & improve professional knowledge & skills relevant to assigned responsibilities
community-based participatory approach
Follow-up attendance to the sessions, report absences & purpose appropriate measures when needed
Follow & implement work plan activities related to psycho-social needs of refugees
Arrange social counseling for one-on-one cases with children and/or parents & home visits
Develop & Conduct group counseling sessions
Organize referrals & follow-up cases for individuals that need specialized care
Create & maintain a file for each participant beneficiary of specific needs
Archiving all the documents relevant to the protection activities
Preparing, monitoring & evaluating the protection activities, including assistance to newly arrived
Syrian displaced; protection desk during distribution & individual case management
Reporting verbally on the progress of the work to the protection project manager, as often as needed.
Writing an evaluation report on the protection activities/team (achievements, challenges,
recommendations, etc).
Providing relevant input for the monthly reports
Fulfilling any other relevant duties as requested by the project manager/Area manager or Area
coordinator.
Attend & actively participate to weekly staff meeting
Participate as requested in workshops & coordination meetings intended to build networks in the area of
work & improve professional knowledge & skills relevant to assigned responsibilities
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