MaKristel Panghulan, HR Officer/ Admin Secretary

MaKristel Panghulan

HR Officer/ Admin Secretary

Solutions for Services and Healthcare W.L.L

Lieu
Qatar - Doha
Éducation
Baccalauréat, Bachelor of Science in Tourism Management
Expérience
7 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 10 Mois

HR Officer/ Admin Secretary à Solutions for Services and Healthcare W.L.L
  • Qatar - Doha
  • mai 2013 à février 2017

*Maintains the work structure by updating job requirements and job descriptions for all positions.
*Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
*Prepares employees for assignments by establishing and conducting orientation and training programs.
*Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
*Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
*Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
*Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
*Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
*Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
*Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
*Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and training employees.
*Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
*Contributes to team effort by accomplishing related results as needed.

Assistant Sales Manager à Apparel Group LLC
  • Émirats Arabes Unis - Dubaï
  • août 2009 à mai 2011
Cashier à Naira International Group
  • Qatar - Doha
  • décembre 2008 à juillet 2009

 Greeting all the customers as a guest with a smile and lovely voice
 Giving 100% customers satisfaction
 Ensure that all units and surroundings are neat and clean
 Promoting the best seller foods
 Handling cash
 Bid farewell to all the guest
 Preparing daily, weekly and monthly reports

Receptionist à Hotel Friendy Manila
  • Philippines
  • juin 2008 à novembre 2008

 Encoding the records of the guest
 Assist in keeping the hotel receptionist area clean and tidy, at all times
 Administer all reservations, cancellations and n-shows, in line with company policy
 Keep up to date with current promotions and hotel pricing, to provide information to guest, on request, while maximizing bedrooms sales opportunities
 Fulfill all reasonable requests from guest to ensure their comfort, satisfaction and safety.
 Conduct regular security checks throughout day and report security issues to line manager
 Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
 Provide reports, as required, for housekeepers and management
 Be responsible for evaluation, in cases of emergency, acting as first point of contact for guest and the emergency services
 Maintain personal Knowledge by completing in-house training and workbooks

Data Encoder à Honda Motors Phil. Inc
  • Philippines
  • décembre 2007 à juin 2008

 Encoding the records with quality assurance in Honda Motors
 Ensure the correct and timely report issuance particularly standard files in relation to the productivity and quality targets of Operation Department.
 Be Accurate and Efficiently encodes information’s in the user applications based on received trade documents, comprehensive import supervision scheme, business rules and other related or similar references.
 Check the information quality of documents and ensures that is in properly registered.
 Check completeness of worksheet and other related documents prepared and give feedback if necessary before encoding the details in the user application system.
 Assist in amending reports based on review done as necessary with quality

Marketing Assistant à Asian College of Science and Technology
  • Philippines
  • juin 2007 à novembre 2007

 Assist in monitoring the distribution of list of documents.
 Provide assistance in developing of search classifications and improving visibility.
 Track the report and maintain business line marketing calendar.

Éducation

Baccalauréat, Bachelor of Science in Tourism Management
  • à Philippine Women's University CDCEC
  • avril 2007

Specialties & Skills

Soft Skills
Customer Value Management
Problem Solving
Communication Analysis
Computer Literate

Langues

Anglais
Moyen
Arabe
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