Maksym Kvachuk

AI automation workflow platform with real-time voice and text agents
Architected and developed AI-driven automation systems supporting multi-channel
conversational agents across messaging and voice platforms.
Built frontend applications using React, Next.js, and Vue.js for AI workflow orchestration
dashboards and monitoring tools.
Developed backend services using FastAPI and Node.js with MongoDB/MySQL,
implementing scalable API layers for agent orchestration and external integrations.
Integrated large language models including OpenAI, Anthropic, Google (Gemini), and xAI
(Grok) to power intelligent automation workflows.
Implemented advanced AI pipelines using LangChain, RAG architectures, LangGraph, and
Vector databases for contextual retrieval and multi-step reasoning.
Built real-time voice agents integrating STT, TTS, VAD pipelines, and telephony systems for
AI-driven call automation.
Integrated messaging platforms including WhatsApp, Telegram, and Slack, enabling multi
channel conversational AI deployment.
Enabled automated phone-based sales qualification and support calls, reducing human agent
workload using Retellai.
Designed internal and client-facing automation systems using N8N and Make.com.
Designed distributed, containerized systems using Docker and cloud infrastructure, ensuring
scalable and fault-tolerant AI services.

E-commerce marketplace platform integrating payments, shipping, real-time communication, and AI
powered automation
Led full-stack development of a scalable e-commerce marketplace built with Laravel and
MySQL, supporting multi-vendor architecture and high-volume transactional workflows.
Designed and implemented backend services using Laravel (PHP) and MySQL, building
modular REST APIs for product listings, order management, shipping integration, and payment
processing.
Integrated payment gateways including Stripe and PayPal, handling secure transactions,
webhook processing, refunds, and payout logic.
Integrated shipping providers including Aramex and PostaPlus, implementing shipment
creation APIs, real-time tracking synchronization, and automated status updates.
Developed real-time chat support using WebSockets, enabling instant communication between
buyers and sellers with scalable event broadcasting.
Built and deployed AI-powered chatbot features using OpenAI APIs to assist users with
product listing, search assistance, and automated support workflows.
Optimized database queries and indexing strategies in MySQL to improve product search speed
and order processing performance.
Deployed production workloads on cloud infrastructure with CI/CD pipelines, ensuring high
availability and secure environment configuration.

Legal-tech automation platform leveraging AI, workflow orchestration, and third-party integrations
Led full-stack development of a legal services and case automation platform serving U.S.-based
clients, focusing on workflow digitization, document processing, and AI-assisted research tools.
Built dynamic, enterprise-grade frontend applications using Angular and RxJS, implementing
modular components, complex reactive forms, and role-based dashboards for case management
workflows.
Developed backend services using Django and PostgreSQL, designing normalized relational
schemas for client records, case tracking, document metadata, and audit logs.
Architected RESTful APIs to support frontend consumption, third-party integrations, and AI
processing pipelines.
Integrated with Monday.com to synchronize task boards, automate case updates, and streamline
team collaboration workflows.
Designed and implemented AI-powered tools using Anthropic (Claude) for legal document
summarization, structured data extraction, compliance validation, and intelligent drafting
assistance.
Built web scraping pipelines to collect structured legal and regulatory information, transforming
unstructured content into machine-readable datasets for AI processing.
Implemented secure authentication and role-based access control to protect sensitive client and
legal data.
Optimized PostgreSQL performance with indexing strategies, query tuning, and transaction
management to support concurrent legal workflows.
Developed REST and GraphQLAPIs, implemented complex user workflows, and ensured
robust authentication, authorization, and compliance handling where required (e.g. KYC/AML)
using OAuth and JWT.
Worked on cloud-hosted systems deployed to AWS and Azure, leveraging Docker, CI/CD
pipelines, and infrastructure-as-code tools for repeatable, scalable deployments.
Collaborated closely with product stakeholders and legal consultants to translate regulatory
requirements into scalable technical solutions.