Malaika Wahid

• Joined when the platform was still in the planning stage and managed delivery until production release.
• Coordinated a team of around 40 people across development, QA, UI/UX, DevOps, and business analysis.
• Broke down the platform into individual microservice workstreams and tracked dependencies between services.
• Worked with founders and business stakeholders to convert product ideas into deliverable requirements.
• Created project plans, sprint roadmaps, release schedules, and resource allocations using ClickUp.
• Daily coordination with technical leads to remove blockers and keep development activities on track.
• Managed requirement changes throughout the project and assessed their impact on timelines and delivery.
• Reviewed functional specifications, wireframes, test scenarios, and release readiness reports.
• Oversaw UAT activities and worked closely with users to resolve defects before deployment.
• Maintained project documentation including meeting decisions, requirement logs, risk registers, and change requests.
• Introduced delivery tracking mechanisms that provided visibility into progress across all 14 services

Responsibilities & Contributions
• Brought in specifically to strengthen requirements, architecture documentation, and compliance artefacts before regulatory review.
• Studied UAE e-Invoicing regulations and mapped business requirements to platform capabilities.
• Documented complete invoice journeys covering seller submission, FTA reporting, trading partner exchange, MLS processing, and buyer delivery.
• Produced BRDs, SRS documents, use cases, workflow diagrams, business rules, and traceability matrices.
• Worked with solution architects to document API interactions, gateway processing, validation rules, and reporting requirements.
• Defined requirements for ERP integrations, portal-based submissions, and direct API connectivity.
• Analysed exception scenarios such as failed submissions, invalid invoice formats, duplicate transactions, and reporting failures.
• Created architecture and process documentation used during compliance reviews.
• Participated in review sessions with business teams, architects, developers, and compliance specialists.
• The final documentation package contributed to successful approval of the solution by UAE regulatory authorities.

Responsibilities & Contributions
• Worked directly with accounting teams to understand operational challenges and translate them into ERP enhancements.
• Translated complex business needs into actionable use cases, user stories, and acceptance criteria using UML notations.
• Led requirement workshops for finance, invoicing, reporting, and compliance-related features.
• Prepared user stories, process flows, business rules, and acceptance criteria for development teams.
• Supported ZATCA-related initiatives by documenting compliance requirements and validating implementation approaches.
• Reviewed proposed solutions with product managers before development started.
• Managed feature discussions across product, engineering, QA, and accounting departments.
• Supported sprint planning, backlog refinement, UAT execution, and production releases.
• Introduced requirement traceability practices which reduced confusion during development and testing.

• Designed the architecture baseline for the DAC platform funded by the Bill & Melinda Gates Foundation.
• Produced Business, Application, Data, Technology, and Analytics architecture artefacts.
• Modelled system interactions, API communication paths, server request flows, and integration points.
• Built logical and physical data models to support reporting and analytics requirements.
• Created ArchiMate 3.2 viewpoints showing application collaboration, technology infrastructure, and data movement.
• Developed UML use cases, sequence diagrams, activity diagrams, and user stories.
• Worked closely with project stakeholders to align business objectives with technical architecture decisions.
• Documented architecture principles, standards, and integration approaches for future implementation teams.

During my tenure, I’ve worked on 2 Governmental Level Projects (mentioned below)
1. NEOM LP&FS Drone Inspection Project
Project Overview:
The NEOM LP&FS (Logistics, Ports & Freight Services) Drone Inspection Project is an AI-powered safety monitoring solution designed for large-scale construction and industrial sites within NEOM. The platform combines drone surveillance, computer vision, and analytics to automate safety inspections, identify PPE compliance violations, detect unsafe worker behavior, monitor proximity risks between personnel and heavy machinery, and provide real-time operational insights through management dashboards. The solution supports proactive safety management and helps reduce workplace incidents across construction zones.
Responsibilities & Contributions
• Worked with safety specialists to understand site inspection processes across large construction zones.
• Documented business rules for identifying PPE violations, unsafe worker behaviour, and equipment proximity risks.
• Structured operational data used by AI teams during model training and validation activities.
• Developed more than 50 BPMN workflows covering drone operations, inspection cycles, alert generation, and escalation procedures.
• Defined dashboard requirements including violation trends, heatmaps, compliance metrics, and location-based analytics.
• Supported communication between business users, AI engineers, and software development teams.
2. QIYAS Digital Transformation Program
Project Overview
QIYAS is a government digital transformation platform used to assess organizational maturity, collect survey data, evaluate compliance against national digital standards, and generate performance insights for decision-makers. The system integrates with multiple government services and supports workflow automation, assessment management, reporting, and stakeholder collaboration across participating entities.
Responsibilities & Contributions
• Participated in the digital transformation of the QIYAS survey and assessment ecosystem.
• Gathered and documented requirements for integrations involving QIYAS, Nafath, and Raaqmi platforms.
• Produced bilingual BRD and SRS documentation in both English and Arabic.
• Analysed existing processes and identified opportunities for automation and workflow simplification.
• Designed over 40 BPMN process models using Bizagi.
• Defined validation rules, approval workflows, user roles, and exception handling scenarios.
• Supported testing activities by preparing use cases, expected outcomes, and acceptance criteria.
• Worked directly with government stakeholders throughout requirement reviews and sign-off cycles.