malak jbeily, Retail banking-customer service representative

malak jbeily

Retail banking-customer service representative

bankmed

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Business Management
Experience
5 years, 6 Months

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Work Experience

Total years of experience :5 years, 6 Months

Retail banking-customer service representative at bankmed
  • Lebanon - Beirut
  • April 2007 to October 2011

A banker naturally works with customers and bank clients on a day-to-day basis. Ensuring to meet the banking needs of each client is just one of the many challenging tasks that this position demands. One of the most challenging task that a banker needs to deal with nearly everyday is the burden of having to address clients’ complaints and resolve them appropriately and in the fastest way possible and offer them its products . Our main target as a customer service representative is focusing on listening to customer requirements and presenting appropriately to make a sale and Maintaining and developing relationships with existing customers in person, and via telephone calls and we don't have to forget all the bank operations like transfers, deposits, , , , ,

Accountant & HR at Younes Eid
  • Lebanon - Beirut
  • May 2006 to March 2007

Accountant & HR employee

Education

Bachelor's degree, Business Management
  • at Saint-Joseph University-USJ
  • June 2005

BA in business management from USJ with good grades. Trainings: Summer 2004 : 2 months training at AUDI Bank & Byblos Bank (Teller & customer service-Retail) Autumn 2005 : 2 months training at bankmed (Teller & Customer Service)

High school or equivalent, Humanities
  • at Saint-Joseph School Saida
  • June 2002

humanities diplome

Specialties & Skills

Humanities
Deposits
Microsoft Office
Banking
Marketing
Communication & Interpersonal skills
microsoft office:Word, Excel, Access, Power point
Honest, hardworking and a team player

Languages

Arabic
Expert
English
Expert
French
Expert
French
Expert