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Malak Mary, customer sales agent

Malak Mary

customer sales agent·Strike A Pose

Kuwait

Bachelor's degree, English and Korean languages

Work experience

Total years of experience: 0 years, 9 months

customer sales agent

September 2025 - Present

Strike A Pose

Al Kuwait, Kuwait

September 2025 - Present

As a Customer Relations & Administrative Coordinator, I support the company’s daily operations by ensuring clear communication and efficient workflow between clients, staff, and management. I handle customer inquiries, provide guidance, resolve service-related concerns, and ensure a professional and welcoming experience. I also represent the company in important meetings and events, acting as a primary point of contact and providing real-time Arabic-English translation when needed to facilitate understanding and maintain smooth interaction.

In addition to client support, I manage several administrative responsibilities including preparing documentation, coordinating schedules, organizing internal and external meetings, and entering invoices into the system with accuracy. I also prepare weekly reports that track employee performance and workflow progress, supporting management in planning and decision-making. My role combines customer service, communication, and administrative coordination to maintain an organized, productive, and professional work environment.

Company industry:
Photography
Job role:
Research and Development

Education

The University Of Jordan

February 2025

February 2025

Bachelor's degree, English and Korean languages

Jordan

GPA (point): 3.39 out of 4

GPA (point): 3.39 out of 4

خلال فترة الدراسة، شاركت بعدة مشاريع وأنشطة تطوعية منها المشاركة مع الهيئة المستقلة للانتخاب في برنامج “أنا أشارك” لتعزيز مهارات الحوار والمشاركة السياسية، والتطوع في متحف الأطفال لتنظيم أنشطة الرسم والطباعة للأطفال، والمساهمة في مشروع ترجمة مواد تعليمية للغة الكورية للمستوى المبتدئ من الكورية إلى العربية، بالإضافة إلى إعطاء دروس ودعم للطلاب المتعلمين للغة الكورية، والتعاون مع متحدث أصلي للغة الكورية لتطوير مهارات المحادثة والكتابة لديهم باللغة العربية، والمشاركة في حملات إفطار الأيتام بالجامعة الأردنية. During my studies, I participated in several projects and volunteer activities, including working with the Independent Election Commission in the “Ana Asharak” program to enhance dialogue skills and political participation, volunteering at the Children’s Museum to organize drawing and printing activities for children, contributing to a project translating beginner-level Korean educational materials from Korean into Arabic, providing lessons and support for students learning Korean, collaborating with a native Korean speaker to develop their conversation and writing skills in Arabic, and participating in orphan iftar campaigns at the University of Jordan.
View attachment

Skills

Time management skills
Expert
Time management skills
Expert
Language Teaching
Expert
Language Teaching
Expert
Translation Services
Expert
Translation Services
Expert
Organization
Expert
Organization
Expert
Client Service
Expert
Client Service
Expert
العمل الجماعي
Expert
العمل الجماعي
Expert
working with Microsoft office and IOS systems
Expert
working with Microsoft office and IOS systems
Expert
الترجمة التحريرية
Intermediate
الترجمة التحريرية
Intermediate
ادارة الفعاليات
Expert
ادارة الفعاليات
Expert
مهارة ادارة الوقت
Expert
مهارة ادارة الوقت
Expert
مهارات التواصل
Expert
مهارات التواصل
Expert

Languages

English

Expert

Arabic

Native Speaker

Korean

Intermediate

Training and Certifications

Certifications
Certificate of Participation in the Korean Language Writing Competition
course completion King Seajong institute

Training
English Conversation training
connect academy
Feb 2022
Show credentials
Topik1 in Korean Language
International College in London
Jan 2023

Hobbies and interests

الرسم

يمنحني مساحة للتعبير الإبداعي وتجسيد الأفكار على الورق بألوان وأشكال مختلفة.

Photography

شغفي بالتقاط اللحظات المميزة وتوثيقها بأسلوب فني يعبر عن الجمال في التفاصيل.

الحياكة

أستمتع بابتكار وتصميم قطع مميزة تعكس ذوقي الشخصي وتفاصيل دقيقة في العمل اليدوي.