Malaz Omran, Sales Manager

Malaz Omran

Sales Manager

K&Q Group

Location
Syria
Education
Diploma, Retail Sales Management Diploma
Experience
21 years, 3 Months

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Work Experience

Total years of experience :21 years, 3 Months

Sales Manager at K&Q Group
  • Syria - Damascus
  • My current job since November 2019

Support the development and motivation of the sales team by combining effective communication skills with leadership qualities while providing efficient administrative support to the store manager in order to ensure that the store achieves its set goals.

 Maintain customer experience through team member interaction and store presentation
 Develop and train retail sales team members by conducting daily sales observations, weekly report card sessions and weekly sales meetings
 Execution of company merchandising
 Maintain the sales quota through inside sales at retail store on a daily basis
 Supervise actions of the retail sales associates within his/her department
 Prepare cost analysis, quotes and profit calculations
 Maintain knowledge of new products and research, primarily computer systems
 Endeavor to meet and exceed team member expectations by providing department and service teamwork
 Demonstrate teamwork by assisting and cooperating with co-workers as needed
 Communicate effectively
 Maintain confidentiality of company and all customer information
 Represent company in areas of public relations like trade shows, parades, etc.
 Achieve needed results and a high level of sales performance
 Assist event manager with managing and training of all employees in maximizing sales, and performing daily tasks
 Oversee preparation of displays, merchandise, and presentations
 Coordinate the flow of goods from the stock room to the sales floor, and do merchandise replenishment
 Assist the store team in maintaining housekeeping standards and store’s visual objectives by straightening merchandise and assisting in fixture and floor changes
 Oversee and ensure compliance of all staff with established company policies.

Retail Opertion Manager at Via Italia
  • United Arab Emirates - Dubai
  • July 2017 to January 2019

Initiate, drive & deliver company business plan in line with the strategic direction of the whole business, to deliver budgeted profit & revenue, achieved through the highest level of customer Service, training, and management of KPI's, to ensure budgets are met by handling the following duties:
 Assisting with product development, pricing and new product launches as well as developing new business opportunities.
 Creating and managing promotional collateral to establish and maintain product branding.
 Analysis of sales forecasts and relevant financials and reporting on product sales.
 Managing the budget for advertising and promotional items.
 Competitor and customer insights analysis.
 Comprehending, interpreting and analyzing sales figures.
 Taking action to address under-performing stores.
 Coaching, challenging and supporting employees.
 Oversee each location and monitor and report on performance.
 Ensuring presentation and compliance in stores are up to company standards.
 Arranging and chairing team meetings to discuss strategy.

Branches Manager at Al Siddiqi Retail
  • United Arab Emirates - Dubai
  • January 2009 to July 2017

http://alsiddiqiholding.com/newsite/al-siddiqi-retail/

Responsible for leading the overall Al Siddiqi Branches in Dubai, Sharjah, Fujiaerah and RAK,
Maintaining and increasing sales of the products. Setting sales targets for individual reps and team as a whole. Recruiting and training sales staff.

Branches Manager at KSA
  • Saudi Arabia - Riyadh
  • June 2005 to November 2008

 Performance and the factors that drive cost effectiveness and sales Maintains good customer, Relations by solving and / or helping Sales Supervisors to solve customer complaints promptly.
 Increase the market share for each product Increase the market share for each brand Returns/Wastage level, Within the budgeted level
 Exceeded team sales goals by 107%.

Sales Manager at Khotiar Trading
  • Syria - Damascus
  • April 2002 to October 2005

Khotiar Trading - Syria
 Selected the correct products based on customer needs, product specifications
and applicable regulations.
 Created sales contacts with on- and off-premise accounts.
 Attended monthly sales meetings and quarterly sales trainings.
 Kept detailed records of daily activities through online customer database.
 Met existing customers to review current services and expand sales opportunities.

Education

Diploma, Retail Sales Management Diploma
  • at Damascus University – Damascus
  • August 2006

courses: .Retail Sales Management Diploma from

Bachelor's degree, Business
  • at Damascus University – Damascus
  • January 2005

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Specialties & Skills

Sales Management
Marketing Strategy
Merchandising
Branches
BUSINESS PLANS
COACHING
COMMUNICATION SKILLS
DATABASE ADMINISTRATION
MARKETING
RECRUITING
MEETING FACILITATION

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • Reading,sporting,movies