Malcolm Pereira

Competence and Performance

by developing Internship Objective Plan (IOP) for each Intern and monitoring their progress during
their Internship Program.
National Graduates Development Program Support:
▪ Provided quarterly Counseling sessions to a group of National graduates together with monitoring of their
development progress during their Individual Development Plan (IDP).
▪ Designed and delivered Bite-size training sessions for national graduates.
▪ Coordinated and arranged logistics (with the support of PR Department) for the annual Qatarization events
like CEO Forum and Qatarization Forum for National Graduates and Trainees
▪ Led a project to redesign the Individual Development Plan (IDP) system for National graduates and Coaches
as a part of continuous improvement of L&D systems. As a part of this project, I prepared the Conceptual
Design document of the enhanced system by collecting all requirements from users of the current system and
coordinated with IT on the design and development of the system. Also I conducted the User Acceptance
Testing (UAT) of the enhanced system which was successfully launched in May 2015.
▪ Designed and delivered training sessions on the enhanced IDP System to National graduates and Coaches in
June 2015.
L&D Department Systems’ support:
▪ Designed and developed a customer service desk system for customers of Qatarization & National
Development Division - Qatarization Service Desk (QSD). I developed this system using SharePoint forms and
workflows. Following the successful launch of the QSD, I then upgraded the system as L&D Service Desk. This
system was developed in coordination with IT and was successfully launched on June 2014 covering all sections
of L&D Department. As a systems Administrator of the L&D Service Desk, I regularly monitor the system to
ensure all requests are attended and resolved by relevant division focal points and closed within the time-
frame.
▪ Led a project to develop Online Internship and Scholarship Application form on the Qatargas Website with a
back end application for administration of the Internship and Scholarship forms received. This project was
developed in coordination with IT Department. In designing and developing the system I gathered all the
requirements from my division colleagues who handle Internships and Scholarships and discussed the
requirements with IT for design of the application forms and tested the application before launch.
▪ Coordinated with IT Department in developing a National Trainees Management System. As a project
coordinator, I gathered all the requirements from my Division Colleagues from Technical Trainees Team and
ensured all key requirements and delivery timelines were compiled in a Project Charter Document. I organized
regular meetings with IT Department to discuss detailed requirements and ensured the system was developed
and tested as per our requirements.
▪ Designed and developed Qatarization Intranet Portal Site using SharePoint to update all relevant information
about Qatarization Division’s Functions, Processes, Policies and procedures, FAQ’s etc. Also, in 2014 I
coordinated with the e-learning coordinator to design and develop the L&D Portal Site.
▪ Supported Training & Education Division by being involved in the Learning Solutions Online (LSO)
implementation and user acceptance testing
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L&D Department initiatives:
▪ Participated in the assessment process of achieving Gold Standard IiP (Investors in People) Accreditation for
Learning & Development Department, Qatargas in 2013
▪ Compiling and reporting Qatarization & National Development division’s updates and achievements in the
Qatargas Sustainability Questionnaire as a part of L&D Department contributions.
▪ Member of Learning Olympics Committee team handling the marketing of Learning Olympics Event and as
Qatarization & National Division Focal Point member. The Learning Olympics event was launched in Qatargas
in 2013 to provide support to Qatargas employees on various L&D department initiatives and learning services
available to Qatargas staff. I was able to successfully market the Learning Olympics event as L&D Department
achieved the target of 400+ employees attending the event. I was recognized by my department towards my
contribution with a letter of Appreciation as the event was a big success in Qatargas.
▪ Supported training & education division by facilitating a Supervising the Qatargas Way (SQW) Café style event
for Middle Management Supervisors.
Company-wise initiatives:
▪ Appointed as a Department Champion to promote the Qatargas 2013 Employee Opinion Survey and encourage
participation among 3 Departments in the Administration Group. I put up promotional materials about the
survey in the departments, and briefed department managers about the survey and continuously gave updates
on the % completion of the survey within their department. I also provided support to employees from these
departments on any queries related to the Employee Opinion Survey. I was recognized by HR Manager towards
my contribution.
Safety initiatives:
▪ Appointed as Chief Floor Warden for L&D Department and conducted monthly safety checks in the Qatargas
Head office with fellow L&D Colleagues as a part of safety awareness among colleagues. Also submission of
completed safety checklist on a monthly basis to Safety Team.
▪ Designed and delivered a safety awareness bite-size session to L&D Department colleagues.

Analysing and compiling the training needs of all training identified via the appraisal system and Individual
Development Plan (IDP) for Nationals
▪ Preparing Training needs report for the Training Supervisor displaying the number of in-house courses to be
conducted and number of identified employees for each training course.
▪ Coordinating and providing administrative support for In-house training courses as per the Qatargas Annual
training needs, requesting training vendors for proposals, creating Contract Work Orders (CWO) for the
selected training vendors, booking of training Hall with hotels, arranging visa/hotel bookings/transport for
course instructor, sending reminders for identified employees as per training needs
▪ Coordinating and arranging all the logistics for the QG Induction Program for New Employees at Qatargas
which included sending notification to new employees, arranging venue, transport for New employees to the
venue.
▪ Preparing of Course Evaluation Reports to analyse participant’s feedback for each In-house course delivered
by reporting results to Head of Training & Development with the use of various statistics and graphs. This has
helped us to evaluate the quality of training course conducted.
▪ Coordinating all external training course registration for employees of Qatargas & Expansion Projects using
SAP Back End to enter training data, assisting employees to register via Training & Event Management System,
coordinating with training vendors for course registrations, preparation of necessary documents for training
per diems and tickets
▪ Designing and regularly updating the QG Training Calendar on the Intranet with all Inhouse course information,
Mandatory Safety courses, English Language courses, e-learning courses, with hyperlinks to all course
outlines.
▪ Maintaining/updating the SAP Training database with training attendance for all external and In-house courses
utilizing SAP Training & Events Management System (Back End).
▪ Processing of training course Invoices and liaising with finance on the Remittance Advice status to notify the
training vendors accordingly.
▪ Processing all the credit card transactions done through the Training & Development section (corporate credit
card) by assigning appropriate Cost Centre for back Charging from Departments on a monthly basis.
▪ Designing and preparing Qatargas Certificates for In-house Training Courses as and when required.
▪ Providing Hands-on training sessions to QG employees on the Objective Management System - OMS and
Employee Performance Management System-EPMS.
▪ Providing end user support for all QG users on the OMS and EPMS by solving queries through phone, emails
and resolving technical issues by assisting employees with the system at their workstation.
▪ Regularly liaising with QG IT helpdesk to solve any technical issues with TEMS, OMS or EPMS workflow issues.
▪ Preparing Overseas Long Term Education/ Attachment Contracts for National employees.
▪ Providing administrative support for QG Summer Internship Programs by preparing necessary gate passes,
arranging for meal services for interns, registering interns for the necessary mandatory courses and preparing
Certificates upon completion of Internship.
▪ Various Administration Support for Consultants/Visitors (arranging transport/gate passes / reservation of
meeting rooms, arranging catering services etc.)
▪ Designing PowerPoint Presentations for Training Supervisor and Head of Training & Development
▪ Utilising my IT background, I took the role of SharePoint Super User for HR Department and successfully
migrated critical HR Data from Shared folders to MS SharePoint within one month time-frame, during 2006

on development of In-house custom software solutions and on modifications to existing custom

My core job was to enter relevant data for Portuguese passports applications received and various legal cases
in a software application.
▪ Maintained a data entry log to record relevant information related to documents that required Public Notary
with preparation of attestations and signatures from Advocate Emerico
▪ Prepared and printed legal memos using MS Word, as when requested by Advocate Emerico.
▪ Filed and sorted all received applications in folders on a daily basis.

Preparing QG Corporate training plans for management approval by reviewing with Line Department Managers
their recommended training needs based on the (70/20/10) approach
▪ Creating departmental Training plans prior to sourcing potential training course vendors leading to contract
creation.
▪ Administering the Training Event Management System by ensuring that there are no backlogs or unattended
training requests at the end of each week and also ensuring all training service providers are sourced and
ready as per the agreed date
▪ Organising and coordinating the approved vendor suppliers, training venue bookings, management of joining
instructions, course evaluation process and invoice payment approvals with consideration of costs, quality and
availability.
▪ Creating and updating the Training Catalogue on a bi annual basis
▪ Ensuring accountability of training contract creation and compliance with QG Contracts systems procedures.
▪ Facilitating QG internal training programs by supporting competence and performance management division
in designing and training employees on the

Conducted regular meetings with the Clients to collect and understand the requirements for development of
web based applications
▪ Worked closely with the in-house support team and clients to plan and co-ordinate support for existing clients