مالك السردي

Handling the majority of Parts Operation:
- Daily run-report with actual sales achieved to monthly budget.
- Monitor daily spare parts movements between company kingdom branches.
- Running the Stocking requestion as per Daily on-hand active sales Orders.
- Daily follow-up with concerned in logistic for all outstanding overseas request and cover all needed with required paper works.
- Forecast ordered and schedule delivered with all VIP Accounts.
- Handing daily and top prior down order with concerned in Deputy offices.
- Daily follow-up for top 10 Walkin accounts with demand and required to close the deals.
- Daily assign tasks for all team in-charge for Warehouse, Counter and Admin in-parallel with KPI's and targeted objective.
- Yearly Appraisal for all team member comparing with their assign yearly objective.
- Haning all Objectives with EHS Department and ISO meets with Global Warehouses Managment.

Zahid Tractor & Heavy Machinery Co. Ltd - Ar Riyadh, Central Province
Key Responsibilities:
• Stock-related:
-Check the stock levels of CAT prime products on a time basis.
-Control parts flow between the main warehouse and local branches / customer sites.
- Generate supply orders to maintain appropriate stock levels.
• Ordering:
- Accumulate the new order lists to avoid urgent orders (orders via air shipping or via express shipping).
- Track each order and support our purchasing section with any needed information.
•Sales- related:
- Receive purchasing requests from the customers and sister companies.
- Provide technical support regarding spare parts for the customers.
•Warranty-related:
- Provide the maintenance team with appropriate tracking for both Parts/Service for smoothly customer serving.
- Check that each work order has the right parts for smoothly processing and proper customer handing over.
•Technical related:
- Generate reports regarding any incompatible parts, parts missing from
an assembly, needed breakdowns, needed assemblies or any needed
technical data
- Generate reports of failed parts for warranty issues.

Ar Riyadh, Central Province

Key Responsibilities:
•Achieve the Targeted Requirements for sales of Parts and service for my allocated customers.
•Handle Major accounts and deal successfully and in dependably.
•Ensure Full knowledge of customers’ requirements, Projects and overall business standings.
•Continually generate new prospects to improve the company share of market.
•Process a deep level of Products knowledge in the parts and Service field and the capability of effectively convening and using my knowledge in the full advantage.
•Coordinate with business units to support new product developments and existing product enhancements.
•Maintain documentations for all support activities including product development, enhancement, engineering and marketing activities.
•Work with support team to provide product support and assistance to customers.
•Work with sales team in product promotional activities.

Albilad Fire Fighting System Co. Ltd- Ad Dammam, Eastern Province

Key Responsibilities:
•Factory: Installation Support, Fabrication of Spool, Hose Reels, Hydrant, Services and Contract Department.
•Services department: Installation of short form contract, fire alarm and protection system maintenance.
•Contract Department: Engineering And Installation of Fire Alarm And Protection