Malek Dahlek

• Lead client communication, prospect qualification, sales calls, and structured follow-up
processes.
• Identify client needs and present relevant services through a consultative, trust-based sales
approach.
• Handle objections and guide prospects through decision-making, registration, and
onboarding.
• Manage client relationships and support retention through consistent follow-up and
service communication.
• Build client databases, call-booking systems, and follow-up workflows to organize the sales
pipeline.
• Coordinate client acquisition and business growth activities with team members.
BUSINESS DEVELOPMENT & CLIENT RELATIONS Financial Services /
Trading
• Communicate with Arabic-speaking prospects and clients across the MENA region.
• Conduct remote qualification, sales, and onboarding calls by phone and video meeting.
• Follow up with leads across different stages of the sales pipeline and maintain organized
records.
• Explain services clearly, address concerns professionally, and maintain transparent client
communication.
• Support client acquisition and relationship-building in a fast-paced remote environment.