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Malek Kessa, Optician

Malek Kessa

Optician·HELA OPTIC

Tunisia

Bachelor's degree, INFORMATIQUE

Work experience

Total years of experience: 5 years, 5 months

Optician

April 2022 - Present

HELA OPTIC

Ben Arous, Tunisia

April 2022 - Present

Company industry:
Sales Outsourcing

Optical Sales Advisor / Store Supervisor

January 2022 - Present

Vision Optique

Ben Arous, Tunisia

January 2022 - Present

• Advise customers on eyewear, lenses and optical products.
• Deliver excellent customer service and increase customer satisfaction.
• Manage inventory, stock control and daily store operations.
• Process sales transactions and maintain accurate records.
• Build long-term relationships with customers.

Company industry:
Distribution, Supply Chain & Logistics

Quality Control Assistant

December 2021 - January 2022

YOYO Food (Molto

Ben Arous, Tunisia

December 2021 - January 2022

• Inspected ingredients and raw materials.
• Monitored production processes and quality standards.
• Reported quality issues and supported corrective actions.

Company industry:
Catering, Food Service, & Restaurant

Administrative & Digitalization Assistant

January 2021 - December 2021

NUMEA / SYSTHEN Tunisia

Ben Arous, Tunisia

January 2021 - December 2021

• Digitized and organized legal and administrative documents.
• Worked on projects for the Ministry of Justice and Court of Cassation.
• Maintained document accuracy and confidentiality.

Company industry:
Translation & Document Processing

Education

AMAL HIGH SCHOOL

August 2018

August 2018

Bachelor's degree, INFORMATIQUE

Tunisia

Lycée El Amal

January 2018

January 2018

High school or equivalent, Computer And Cognitive Sciences

Tunisia

Skills

CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Native Speaker

French

Native Speaker

English

Native Speaker