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Maliha Bashir, Care Aide

Maliha Bashir

Care Aide·Arcus Community Resources

Canada

High school or equivalent, Medical Sciences

Work experience

Total years of experience: 9 years, 8 months

Care Aide

March 2024 - Present

Arcus Community Resources

Maple Ridge, Canada

March 2024 - Present

• Provide compassionate care and support to clients, assisting with daily living activities.
• Monitor client well-being, report changes, and ensure a safe, supportive environment.
• Maintain accurate documentation of care and coordinate effectively with healthcare staff.
• Support clients with mobility, personal care, and emotional well-being.
• Build positive relationships with clients and families through respectful communication.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Administrative Assistant / Account Executive – Payables & Receivables

May 2023 - Present

Hartwell Therapy and Wellness

West Vancouver, Canada

May 2023 - Present

• Improved billing accuracy by reviewing invoices and resolving discrepancies.
• Streamlined office processes, reducing errors and increasing efficiency.
• Handled ICBC, WSBC, and MSP claims with accuracy and timeliness.
• Maintained up-to-date client records and responded promptly to inquiries.
• Coordinated schedules, managed correspondence, and supported executive team with administrative needs.

Company industry:
Medical & Healthcare Equipment
Job role:
Administration

Office Administrator / Manager

March 2021 - June 2023

MapleLife Physiotherapy and Wellness

Maple Ridge, Canada

March 2021 - June 2023

• Oversaw daily office operations, scheduling, and direct billing to insurance companies.
• Registered and greeted patients, ensuring a professional and welcoming environment.
• Managed WSBC and ICBC billing, treatment plans, and reports.
• Coordinated staff meetings, distributed agendas, and supported team communication.

Company industry:
Medical & Healthcare Equipment
Job role:
Administration

Assistant Manager / Shift Supervisor

October 2016 - April 2021

Little Caesars Pizza

Maple Ridge, Canada

October 2016 - April 2021

• Supervised daily operations including staff scheduling, training, and customer service.
• Improved customer satisfaction by resolving complaints quickly and professionally.
• Increased sales through promotions, merchandising, and efficient store management.
• Prepared reports on sales trends, inventory levels, and store performance.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Western Community College

May 2020

May 2020

High school or equivalent, Medical Sciences

Canada

GPA (point): 1 out of 20

GPA (point): 1 out of 20

St. Monica School

September 2015

September 2015

High school or equivalent, Medical Sciences

Pakistan

Skills

HR Management
Expert
HR Management
Expert
Management
Expert
Management
Expert
Human Resources
Expert
Human Resources
Expert
Recruitment
Expert
Recruitment
Expert
Administration
Expert
Administration
Expert
Administration
Intermediate
Administration
Intermediate
Recruitment
Intermediate
Recruitment
Intermediate
Data Entry
Expert
Data Entry
Expert
Human Resources
Intermediate
Human Resources
Intermediate
HR Management
Intermediate
HR Management
Intermediate
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Sales
Expert
Sales
Expert
Computer Skills
Expert
Computer Skills
Expert
Customer Support
Expert
Customer Support
Expert
Billing
Expert
Billing
Expert
Payroll
Intermediate
Payroll
Intermediate
Employee Relations
Expert
Employee Relations
Expert
Management
Expert
Management
Expert
Nursing
Expert
Nursing
Expert
Computer Industry
Expert
Computer Industry
Expert
Training
Expert
Training
Expert
Telemarketing
Expert
Telemarketing
Expert
Administrative
Expert
Administrative
Expert

Languages

English
Beginner
Urdu
Beginner
Hindi
Beginner
Punjabi
Beginner

Training and Certifications

Certifications
medical office assistant
Jul 2020

Hobbies

  • reading books