Malik Al-Fawerah

•Compile and submit daily and monthly operational reports, ensuring accuracy and timeliness.
•Prepare and manage CFW daily work schedules, optimizing task allocation and field coverage.
•Supervise CFW workers in reception areas, ensuring compliance with program guidelines.
•Deliver induction and training for CFW workers, guards, and newly recruited NRC staff.
•Coordinate closely with UNHCR, police, WFP, IMC, and partner NGOs on refugee cases and referrals.
•Enter, clean, and validate refugee referral data in tracking databases and maintain physical records.
•Develop and maintain Excel-based tracking tools and master sheets used for operational monitoring.
•Monitor stock levels, update inventories in real time, and initiate replenishment requests.
•Support Monitoring & Evaluation teams during on-site surveys and data collection activities.
•Assist NRC units with registration, distribution and verification activities.

•Developed and managed the daily work schedule for Cash for Work (CFW) workers, ensuring optimal task distribution and workflow efficiency.
•Supervised CFW operations in the reception area, ensuring adherence to guidelines and smooth execution of tasks.
•Delivered comprehensive induction and training programs for CFW workers, mid-sea company guards, and new NRC staff members, ensuring preparedness and compliance with organizational policies.
•Coordinated with police and UNHCR to manage and resolve refugee cases at the reception area, facilitating effective communication and case processing.
•Referred special medical cases to specialized NGOs, ensuring that refugees received the necessary medical assistance.
•Distributed daily meals to refugees in the reception area and provided detailed reports to WFP at the end of each day, ensuring transparency and accountability.
•Generated ad-hoc reports on fuel usage, vehicle maintenance, and overall achievements on a monthly basis, contributing to strategic planning and resource management.
•Facilitated coordination between referral partners, including UNHCR, Blumont, WFP, and IMC, to ensure seamless service delivery.
•Archived and backed up important documents, including CFW records, referral documents, and stock inventory files, ensuring data integrity and accessibility.
•Managed the accommodation process for refugee referrals in the reception area, ensuring a smooth and organized experience.
•Supervised refugees residing in the reception area, providing guidance, support, and access to essential services.
•Informed newly arrived refugees about available services and facilitated their access, identifying and addressing any immediate medical needs.
•Monitored stock levels and promptly updated inventory, ordering supplies as needed to maintain operational efficiency.
•Entered and maintained data related to refugee referrals in the RA tracking database, ensuring accurate and up-to-date records.
•Developed inventory tracking forms using Excel, improving the efficiency and accuracy of stock management.
•Created a master sheet that became a key resource for operational tracking and management.
•Supported monitoring and evaluation efforts by assisting with on-site surveys, contributing to the assessment of program impact.
•Assisted the CDC unit in registration activities, ensuring efficient and accurate registration processes for refugees.

Duties and Responsibilities
•Daily and monthly reports.
•Prepare the CFW daily working program (schedule).
•Supervision the CFW in the reception area.
•Provide induction and training for the CFW workers.
•Provide induction and training for the mid-sea company guards.
•Provide induction and training for the NRC new staff members.
•Coordination with the police and the UNHCR for all refugee cases at the reception area.
•Referral the special cases that need a medical assistant to specialized NGOs.
•Distributed daily meals for the refugee at the reception area and report this to the WFP at the end of each day.
•Generate ad-hoc reports regarding fuel, maintenance and the achievement on a monthly basis
•Coordinating between the referrals and other implementing partner such as UNHCR, Blumont, WFP and IMC.
•Archiving and create a backup for CFW documents, referrals documents and stock inventory documents.
•Facilitating the accommodation of refugee referrals In the Reception Area.
•Supervising refugees staying in Reception Area.
•Informing refugees staying In the RA of the available services upon arrival and facilitate the access to these services & identify any medical need.
•On the spot-update of any stock related issue and ordering office supplies when the
•inventory is running low.
•Entering data related to refugee referrals In RA tracking database and filing related
•documents in the physical file.
•Development forms to keep track for the inventory store using excel.
•Development form that is used a master sheet right now.
•Support the monitoring and evaluation team in conducting on site survey.
•Support the CDC unit in NRC in registration activities.

• Prepare and check monthly report requested by the donor and created a map for the phase working area to be sent to the donor`s.
• Provide inputs to support the Office’s communication activities.
• Focal Point with Database Company.
• Payment/Pay sheets
• Compare Attendance sheet and documents for labors worked with our work implementer’s (Municipality, Directorate of Agriculture and Directorate of Public work and housing) as softcopy (received by email) with hardcopy (received by hand).
• Arrange between finance team and our work implementers for payment of the labors.
• Solve any related issues to data problems regarding payment and communication with our work implementer’s.
• Field visit to distribute the ATM card for both Jordanian and Syrian refugee (also, we distributed payment through IRIS scan assistant for the Syrians).
• I designed accumulative and monthly report with formals, pivot table and dashboards that been calculated automatically from the work sheet.
• Check UNHCR clearance regarding the Syrian labors.
• Follow up with the focal points from our work implementer’s regarding the social security and work permit for the workers.
• Work in the following projects sector: Agriculture (Forestry, cisterns, Hydroponic, Nursery), Public work and housing (old Road Maintenance), Municipality (Road maintenance and painting).
• Training for our work implementers focal points regarding our workflow.
• Focal point to attend the UNHCR RAIS training, Database Company meeting and other meetings along with our M&E officer (my direct line manager).
• Working directly under the international employee.
• Generate ad-hoc reports regarding fuel, maintenance, and the achievement on a monthly basis.
• Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts, and tables.
• Coordination with the fiancé officer on distributing ATM cards.
• Archiving and create backups for all workers documents such as registration sheets, muster rolls, paysheets and social security lists.
• Developed a form to generate monthly report based on muster rolls.
• Develop a map using google maps that used until now to show working areas for the project.

Duties and Responsibilities:

•Managed daily operations by scheduling tasks and overseeing the attendance of laborers, ensuring efficient workflow and compliance with project timelines.
•Conducted comprehensive induction sessions and subsequent training for new laborers, ensuring they are well-prepared and fully aware of project expectations.
•Facilitated training programs for new ACTED staff members, contributing to the capacity-building efforts of the organization.
•Addressed and referred laborer complaints to the designated accountability officer, ensuring issues are resolved promptly and maintaining a positive work environment.
•Maintained meticulous records by archiving and creating backups for vouchers, CFW (Cash for Work) documents, and water test reports, ensuring data integrity and accessibility.
•Monitored and verified attendance records for all laborers, ensuring accurate payroll processing and adherence to contractual obligations.
•Oversaw weekly payments, ensuring timely and accurate salary distribution to laborers while maintaining detailed financial records.
•Provided daily reports to the direct line manager, keeping leadership informed of progress, challenges, and key developments.
•Updated and maintained the project database on a daily basis, ensuring accurate and current data for decision-making and reporting.
•Coordinated complex water distribution logistics by guiding water tank drivers to deliver the correct quantum of drinking water to each block, adapting to the volatile and challenging context.
•Resolved daily operational challenges faced by laborers, leveraging strong communication skills to ensure smooth operations and high morale.
•Optimized water distribution by calculating the required water quantum for each district and efficiently allocating resources to water tank drivers.
•Provided cross-functional support to finance, quality, and field teams, contributing to the overall success of the project.