BSC SLM Engineer
ZTE Corporation
Total years of experience :6 years, 8 Months
Worked as BSC SLM Engineer (Base Station Controller Engineer) & 2nd line support to field team at ZTE Corporation on TELENOR PAKISTAN Managed Services Project
• Responsible for Operation, maintenance, alarm-handling & trouble shooting of Siemens cBSC, eBSC, TRAU, BTS through Siemens Radio Commander 10.0 & ZTE ZXUR900 with NetNumenU31
• Provides 2nd line of support for customer issues and addressed RF queries escalated
• Troubleshoot high priority live traffic issues which are escalated from our regular support team and require special attention from ZTE and TELENOR
• Complete root cause analysis investigations daily on up to 5 highly complex customer support technical issues
• Attended bi-weekly team meetings with the purpose of brain-storming and collectively troubleshooting specific technical issues.
• Provided 24 hour on-call rostered emergency network support to customers
• Responsible for Commissioning, configuration & integration of Siemens BTS BS240, BS241 & BS82 & ZTE SDR 8900 8800 series
• Coordinates with RF-Optimization team for the rectification of RF issues effecting Voice & Data KPIs(CSSR, DCR, TCH & SD availability, HOSR, MPD, UL & DL quality, RF/BSS/Abis drops, etc)
• Responsible for Alarm handling & troubleshooting for fault clearance of ZTE RNC & Siemens BSCs, & TRAU
• Responsible for Commissioning, integration & up-gradation of Siemens & ZTE BSC/RNC
• Implementation of all customer configuration change requirements & providing support to field engineers
• Responsible for Re-parenting of Siemens & ZTE BTS
• Responsible for Ex-Siemens & ZTE Simplex & complex cell expansion & also perform post KPI analysis
• Responsible for Preventive maintenance of Siemens & ZTE BSCs & RNC
• Initiating Leading & implantation of network expansion as & resolves KPI degradation issues after complex
Expansion
• Record & Analyze repetitive problems related to product & resolve these issue with the help of Third level support by implanting patches & upgrades
• Provide On-Job-Training to regional customer representatives & also to subcontractor field resources as when required
Worked with PEOPLELOGIC Pakistan (subsidiary of PeopleLogic Corporation, Canada) for TELENOR/HUAWEI Managed Services Project in South region as RAN Team Lead (Radio Access Network Team Lead) -Huawei Technologies has worked on Telenor Pakistan Managed Services Project from June, 2011 to March, 2012
• Responsible for Commissioning, configuration & integration of Siemens BTS BS240, BS241 & BS82 & ZTE SDR 8900 8800 series NodeB & Nokia Flexi EDGE BTS
• Responsible for Alarm handling & troubleshooting for fault clearance of Siemens BSC, BTS & TRAU
• Coordinates with RF-Optimization team for the rectification of RF issues effecting Voice & Data KPIs(CSSR, DCR, TCH & SD availability, HOSR, UL & DL quality, RF/BSS/Abis drops, etc)
• Report & resolves KPI degradation issues after complex expansion
• Remote FLM Support 24/7 for fault analysis and Troubleshooting through Siemens Radio Commander
• Responsible for rehoming of Siemens BSC
• Responsible for Re-parenting of Siemens BTS
• Responsible for Ex-Siemens Simplex & complex cell expansion & also perform post KPI analysis
• Responsible for Preventive maintenance of Siemens BSCs
• Responsible for Abis Expansions of Siemens BTS
• Responsible for maintain KPIs and Worst cell issues
• Responsible for ELTEK & POWERONE Rectifier commissioning and Alarm-Testing
• Responsible for transmission through PDH.
• Hands on experience for trouble shooting of SIEMENS SRAL 4, 32E1, 16E1, 8E1 MW links with NCT & LCT
Worked with LCC Pakistan Pvt. Ltd (a Subsidiary of LCC International Pvt. Limited) on their TELENOR Expansion project in South region as Commissioning Engineer and as acting-Team Lead for south region expansions
• Responsible for Commissioning of Expansion sites
• Responsible for end to end media clearance for 2nd E1 addition
• Responsible for Link up-gradation NEC and Siemens SRAL as and when required
• Installation of Additional Battery banks and commissioning of Rectifier
• Supervision of SITE installation and expansion
• Responsible for SMR generation
• Coordination for equipment movement to sites
• Responsible for Testing of expansion site
• Document preparation for ATP
• Leading the team for PAT and FAT
• Coordination with Back-office for BSC DB creation
• Coordination with RF Engineer for optimization site after expansion
• Responsible for dismantling of equipment as and when required by the customer
Worked as Field Engineer Swap project in MYSON Engineering Systems on NSN Nokia Flexi Swap Project in Multan (Pakistan) Region
• Responsible for installation of Nokia Flexi EDGE BTS
• Responsible for media-shifting of currently running Microwave links on the site from indoor to outdoor
• Responsible for commissioning of Siemens SRAL -XD of 32xE1, 16xE1 and 8xE1
• Responsible for Installation of DELTA Telecom Power System
• Responsible for rectification of BTS alarms
• Responsible for SITE acceptance after installation and media shifting
• Responsible for dismantling of Equipment after swap
• Coordination with RF Engineer for Optimization of site after swap
Worked as Trainee Engineer in a team of experience and dedicated engineers for the Operation & maintenance of the network throughout Pakistan, especially in the south region of Pakistan. Nokia Siemens worked on Telenor Pakistan turnkey project from 2003-04 to June, 2011
Joined as Trainee Engineer in Automated & Robotic Paint-Shop of Dewan Farooque Motors (Hyundai-Kia) assembling plant in Buddho Talpur, Near Sujawal Distrcit Thatta, Pakistan
• Scheduling maintenance plan of paint shop
• Maintenance of Spray robots and hangers
• Periodic check of Robots, PLC’s drives switches and robot operating panel for continuous production.
• Interaction with production department for process study and troubleshooting plant equipment and facilities such as ASU, tester line, PT/ED line, etc.
• Participated in plant expansion and modernization activities with specified delegations
• Participated Kaizen activities for process improvement and safety related issues
• Participated and HMC internal audit and ISO 9001:2000 audit.