network admin
Computer lab of college Cyprus
Total years of experience :23 years, 4 Months
• Sun Solaris 8 E-mail server maintenance.
• Installation and configuration for network connectivity of Windows2000/NT/98, Windows 2000 Advance Server, Active Directory, Microsoft Proxy Server 2.0, Exchange Server 2000, and Linux 7.
• Trouble shooting of network router connectivity.
• Computer parts assembly.
Design & Implementation of fully Automated Car Parking System - Including functional design of parking meter and automatic gates and software for the charge machine.
•Research: Research Assistance for Department project on Network Layer protocol investigating numerous techniques for minimizing handshake time on a network by varying the number of bits for ACK/NACK packets.
Main Job Tasks and Responsibilities
•Answer telephone, screen and direct calls
•Take and relay messages
•Provide information to callers
•Greet persons entering organization
•Direct persons to correct destination
•Deal with queries from the public and customers
•Ensures knowledge of staff movements in and out of organization
•General administrative and clerical support
•Prepare letters and documents
•Receive and sort mail and deliveries
•Schedule appointments
•Maintain appointment diary either manually or electronically
•Organize meetings
•Tidy and maintain the reception area
•Cash handling and account ledger making of OPD, INDOOR, CONUSLTANT fee and share.
•Data entry in software and maintain record.
•Hospital Policy & SOP’s for Employer to work. And JD for department, Leave policy.
Bahria Town
Network Support Officer
Main Job Tasks and Responsibilities
•Managing Documentation and procurement of IT equipment.
•Installation and configuration of Q-matic machine.
•Communication links monitoring.
•ISA Server, Domain Controller, DNS servers handling & Management.
•Performs a variety of maintenance, evaluation, installation and training tasks.
•Ensure that LAN performance meets company and end-user requirements.
•Performs any critical-job assigned by the Management.
•Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
•Train and supervise staff, and/or participate in staffing decisions.
•Investigates, recommends and installs enhancements/patches that optimize network availability by upgrading Domain Controllers and windows.
•Updating of software, hardware and kaspersky antivirus Installation working as server.
•Computer Hardware/Software installation.
•Q- matic software control As
•Accounting Authorizing Authentication, (AAA log). Usage of AAA server in CDMA data network. (Access Network, Broker AAA, Home AAA, Visited AAA, ).
•Customer Complaint Management (billing issue, line issue, broadband issue, smart TV issue etc.).
•CDAS Data (Identification Data, Checking from customer care system (bncc) Modification of data, conformation call.
•Customer Care System BNCC), customer detail, Ptcl installs DSL install details, NTC etc.
•Balance inquiries, Account Statement. Complaint Handling. And utility bills Payments.
•Fund transfer from one account to another account. And credit card related queries or information. Etc.
• To provide solution to the customer's financial needs.
• Ensuring Customer Satisfaction.
• Preparation & maintain the sales call report.
• Exploring new sales areas & way to achieve target.
Supervise team members and team procedures and processes.
•Ensure there are always an adequate number of team members at the marketing sessions.
•Communicate frequently with your team members.
•Delegate duties.
•Commit to being at marketing meetings most of the time, or have a designated person from your team be available when you are unable to be there.
•Understand and be an integral part of the strategy & development, design of the marketing function.
Nettech call center in Pakistan
Responsible for checking guests in and out of the Hotel.
•Issues room keys, pamphlets, discount cards, etc.
•Works in conjunction with the bell staff to assist guests to their rooms.
•Answers various questions from guests.
•Arranges transportation for guests.
•Computes bills, collects payment and makes change for guests.
•Runs various reports on the computer for management
Sun Solaris 8 E-mail server maintenance.
•Installation and configuration for network connectivity of Windows2000/NT/98, Windows 2000 Advance Server, Active Directory, Microsoft Proxy Server 2.0, Exchange Server 2000, and Linux 7.
•Trouble shooting of network router connectivity.
•Computer parts assembly.
Water Company of Cyprus. (10 months
(4 months) in (
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