Events Coordinator
Oxford Business Group
Total years of experience :10 years, 11 Months
• Responsible for identifying conference partners and negotiating agreements getting the best possible results for OBG in Middle East. Developing a network of relationships with conference organizers.
• Initiating contact, preparing agreements and paperwork, arranging book deliveries, obtaining, proofing and sending email campaigns, collecting OBG receivables, uploading event banners and listings to the website.
• Developing budgets, established event logistics from event inception to event execution and ensuring the most appropriate selection of reports for each event.
• Coordinating with OBG project team and intern schedules to ensure successful event implementation.
• Supporting coordination of social media platform marketing and website content.
• Responsible for all PR and collateral materials from the organisers as well as ensuring that all event images, advertisements and agreements are stored in the central storage server.
• Maintaining a live database of upcoming events and data entry support to ensure subscription cards are data-input in a timely manner.
• Regular communications with project teams in the Middle East to ensure complete event details are provided in order to ensure all events are manned and attended.
• Managing design of collateral with creative team for events and sponsorships.
• Monitoring achievements/targets and keeping accurate records, reporting progress on a monthly basis to the Circulation and Communications Director.
• Serve as an ambassador for the company and regularly attend partnered events.
• Providing additional administrative support to office staff as requested.
• Training and supervising interns
• Assist with recruitment/fundraising email blasts
• Manage post event mailings
• Manage social media
• Demonstrate and provide information on company products/services
• Create a positive image and lead consumers to sign up
• Use lectures, films, charts, and/or slide shows
• Distribute samples, brochures, flyers etc. to source new sales opportunities
• Identify interest and understand customer needs and requirements
• Set up booths or promotional stands and stock products
• Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc)
• Work on re-registration/ termination of insurance contracts and policies; • Settlements on renewal policies; • Reversal of policies/ insurance contracts; • The formation of the transfer act of insurance contracts to Accounting and Statistics Department; • Attaching the insurance programs for the calculation of bonuses to managers; • Consultation of regional operators in emerging questions of working in Siebel database. •
• Providing general secretarial / administration support to senior managers & Directors • Organizing external / internal meetings attending them and taking minutes. • Liaising with other staff regulatory authorities, suppliers and clients etc. • Responsible for answering & screening telephone calls & face to face enquiries. • Making appointments and arranging travel and accommodation. • Maintaining and enhancing the working environment of the department. • Carrying out routine administrative duties like photocopying and filing etc. • Dealing with incoming emails, faxes and post. • Producing board meeting papers, agendas, and facilities for meetings. • Promoting a professional image of the company. • Responsible for stationery acquisition including periodicals and subscriptions. • Involved in recruitment, budgets & accounts, managing junior staff & HR issues
• Handled inbound customer enquires; • Suggested specific solutions to customer insurance problems; • Successfully handled customer complaints in an empathetic and professional manner; • Providing clients with background information on cost and other terms of insurance services, assortment, sale and promotion conditions and customer service; • Receive phone calls from insurance agents and managers and clarifications on the conditions of detention policies of compulsory insurance, the size of the bonus-malus; • Reception and distribution of other incoming phone calls; • Outgoing calls of clients with the purpose of the survey, market research and for informing about new products; • Outgoing calls of clients with the purpose of the notification of termination of the insurance contract, the maturity of the payment of the next insurance premium; • Direct sales of insurance products in Almaty; • Contracts for compulsory insurance under the applications received on the site of Almaty; • Renewing insurance contracts with individuals.