Malou Sola, Facility Management Access Cordinator

Malou Sola

Facility Management Access Cordinator

IDAMA FACILTIES MANAGEMENT SOLUTIONS

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information and Computer Science
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

Facility Management Access Cordinator at IDAMA FACILTIES MANAGEMENT SOLUTIONS
  • United Arab Emirates - Dubai
  • My current job since August 2017

Provide administrative support to Manager, Executive Engineer, Supervisor Technician and Senior Admin.

Senior Customer Service Representative at DUBAI GOLF
  • United Arab Emirates
  • July 2011 to May 2017

Key Duties:
• Oversee all Personal Training payment and tracking payments from Fitness Classes, tracking
procedure established for the pool, beach and gym facilities as required.
• Create a warm welcome and friendly atmosphere.
• Issue Towels for Pool/Beach, Shower and Gym towels. Retrieve Towels after use and retrieve
unreturned Towels.
• Promote all Fitness Classes, activities and services that are offered within the health club.
• Assist Fitness Instructor in ensuring that all members and guest follow safety procedures, rules
and regulations.
• Periodically check on the cleanliness and order of the locker facilities and Gym equipment’s.
• Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers,
magazines and advertising material is readily available.
• Encourage sales through full product and prices knowledge of offered and available facilities.
• Strictly comply and perform very well in its tasks that are in accordance to its company policies
and procedures.
• Give an accurate and even complete data that is necessary to the needs of the company by
using Telephone equipment’s and telecommunications technologies.
• Knowledgeable in its work area and work load in delivering the best service to the company they
belong. Influence customers to retain service.
• Provide assistance to one’s superior by encoding right information or data needed by
Completing the forms and record logs.
• Encode the necessary data give a complete, accurate and organized manner that is important to
the needs of the company by maintaining database, verifying and backing up data.
• Good Computer Knowledge (MS Office) Word, Excel and Power Point

Document Controller at Paralegal Services International
  • United Arab Emirates
  • September 2009 to January 2011

Verifying, updating and entering data into the database system with accuracy.
• Print and review data to correct errors, if any.
• Implement and update records classification, retention and disposal scheduling plans
• Classify, code, cross-reference, log and store records
• Operate information retrievals systems to research and extract records according to
established guidelines in response to requests
• Label, prepare and transfer information files according to established records management
• Maintain access lists for security classified records and data
• Knowledgeable on Word and Excel
• Perform other duties and responsibilities to be assigned by the supervisors

Receptionist at Mercer International
  • United Arab Emirates
  • August 2008 to September 2009

Key Duties:
• Answer, screen and forward any incoming phone calls while providing basin information
• Assist clients/customers with the services they want to avail with regards to their Business set
up application.
• Determine customers’ needs and preferences, such as schedules and cost.
• Perform other duties and responsibilities to be assigned by the supervisors

Education

Bachelor's degree, Information and Computer Science
  • at University of Cebu
  • June 1991

High school or equivalent, Information and Computer Science
  • at University of Cebu
  • June 1991

Specialties & Skills

CUSTOMER RELATIONS
ADVERTISING
COMPUTER SKILLS
DATABASE ADMINISTRATION
INSTRUCTION
MATERIALS MANAGEMENT
MICROSOFT ACCESS
MICROSOFT EXCEL
MICROSOFT OFFICE

Languages

English
Expert
Tagalog
Expert