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Mamdoh Harb, support engineer

Mamdoh Harb

support engineer·diyar united company

Kuwait

Bachelor's degree, تكنولوجيا المعلومات

Work experience

Total years of experience: 4 years, 4 months

support engineer

September 2023 - Present

diyar united company

Sharq, Kuwait

September 2023 - Present

- Providing technical support to KNPC devices, analyzing issues with the Vynamic software, and managing servers while ensuring their integration with KNPC systems.
- Installing and configuring Point of Sale (POS) systems at Petrol stations and offering full technical support.
- Handling support calls and resolving technical issues efficiently.
- Working on SQL Server Management Studio (SSMS) to manage databases and monitor system performance.
- Configuring and troubleshooting VPN connections, both remotely and on-site.
Company industry:
IT Services
Job role:
Information Technology

Technical Support Specialist IT Tech Support

February 2022 - Present

دالكو

Hawali, Kuwait

I found this job using Bayt.com

February 2022 - Present

Company industry:
Public Administration
Job role:
Information Technology

Education

جامعة الزقازيق

May 2021

May 2021

Bachelor's degree, تكنولوجيا المعلومات

Egypt

Skills

Computer Hardware Troubleshooting
Intermediate
Computer Hardware Troubleshooting
Intermediate
veem backup
Intermediate
veem backup
Intermediate
troubleshooting
Intermediate
troubleshooting
Intermediate
windows server
Intermediate
windows server
Intermediate
Outlook
Intermediate
Outlook
Intermediate
vSphere
Intermediate
vSphere
Intermediate
System Administration
Intermediate
System Administration
Intermediate
Esxi
Intermediate
Esxi
Intermediate
Virtualization
Intermediate
Virtualization
Intermediate

Languages

English
Expert
German
Intermediate