Financial Consultant
Alliance Insurance
Total des années d'expérience :16 years, 4 Mois
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well being. Using different techniques to increase the prospects and then to clients portfolio.
•Monitor New Corporate Sales maximizing company clients.
•Make action plans for on-going improvements; follow up on the progress of action plan.
•Monitor the analysis of demand of Brand SMS packages.
•Looking after regional Sales targets, upgrading accounts, and retention of clients.
•Resolve complaints in given TAT’s as per KPI’s
Motivate supportive staff to improve the efficiency and quality of work.
• Maintained a Team of 10 Customer Service Representatives to provide the best CS services to British Gas and EON Electricity Service customers,
• Provide them support in difficult situations, train them with new CS techniques to achieve the Kpi’s and improve the quality services.
Finalizing the contracts and forward it to the companies for the Product installation
Worked as Associate I CSR/LHR in Pakistan’s Largest cellular company ” Mobilink GSM” (PMCL), in call center then promoted to Front Desk office then promoted as Corporate Account Specialist for Club Indigo and performed different functions such as
• Manage 500 high profile individuals, 25 SME’s, Companies and providing help other corporate managers about the customer requirements on monthly basis.
• Working to targets as part of a team achieving the common goals of the organisation.
• Retaining the customers with the company and contact them on monthly basis to have better relations.
• Providing the analysis of tariffs, networks, Blackberry, GPRS, and other VAS between the company and the competitors to my clients to update them and showing them that we care for them.
• Dealing with customers on one-to-one, Conducting Seminars & Meetings, Forecasting & Planning, Being integrated with Management for Development.
• Performance appraisal according to KPI’s
Dealing with society Issues, raising them to Government, meetings with International and National Donnor for Sponsorship of Projects. Assuring the transparency in the organisation and accountability for the members and donors. Financial assistance and Planning future Programs with the Executive Comitee.
Dealing with society Issues, raising them to Government, meetings with International and National Donnor for Sponsorship of Projects. Assuring the transparency in the organisation and accountability for the members and donors. Financial assistance and Planning future Programs with the Executive Comitee.
Dealing with society Issues, raising them to Government, meetings with International and National Donnor for Sponsorship of Projects. Assuring the transparency in the organisation and accountability for the members and donors. Financial assistance and Planning future Programs with the Executive Comitee.
Dealing with society Issues, raising them to Government, meetings with International and National Donnor for Sponsorship of Projects. Assuring the transparency in the organisation and accountability for the members and donors. Financial assistance and Planning future Programs with the Executive Comitee.