Mamtha Ram

Managing global client
accounts across US, APAC, and India for Salesforce consulting, implementation, and staffing
services. - Driving new business and farming existing accounts through consultative selling and
relationship management. - Positioning Salesforce products (360SMS, 360CTI, AgentForce,
CPQ) and managed services to enterprise and mid-market clients. - Handling complete sales
cycle: lead generation, discovery calls, proposal sharing, negotiations, closure, and renewals. -
Deploying Salesforce-certified consultants and niche IT resources for contract and project
engagements. - Leading commercial discussions, rate negotiations, and contract finalization with
clients and partners. - Collaborating with delivery and technical teams to ensure timely
onboarding and project success. - Consistently building strong pipeline via LinkedIn outreach,
referrals, and partner collaboration.

Managed enterprise accounts across UAE,
UK, and India within Magento and eCommerce ecosystem. - Closed multiple staffing and project
deals for frontend, backend, and QA resources. - Developed strong relationships with client
stakeholders and identified expansion opportunities. - Negotiated commercials, finalized
contracts, and ensured successful delivery alignment. - Achieved consistent revenue growth
through strategic account mining and farming.

Generated and qualified leads for
Salesforce solutions including Service Cloud and CPQ. - Scheduled meetings with partners and
clients across US market. - Supported sales pipeline development and CRM management.

Managed end-to-end staffing
sales lifecycle for US and India clients. - Coordinated with recruitment and delivery teams for
timely closures and onboarding. - Built strong client relationships ensuring repeat business and
renewals.

Generated new business through
cold calling, LinkedIn, and client referrals. - Managed full sales cycle from prospecting to deal
closure. - Negotiated contracts and rate cards with clients.

Handled contract staffing accounts
and client engagement. - Coordinated interviews, closures, and onboarding. - Built long-term
relationships for repeat business.

Managed recruitment and
onboarding for multiple roles. - Supported HR operations and talent acquisition. Managed portfolio of 50+ SMB & enterprise accounts. Delivered ~20% revenue growth through strategic account expansion. Maintained ~95% client retention through relationship-driven approach. Closed multiple high-value Salesforce consulting and staffing deals. Strong working with US clients and global stakeholders.