Senior Process Associate
Hewlett Packard Enterprise (HPE)
Total des années d'expérience :1 years, 11 Mois
Achieved targets by handling queries promptly and sharing comprehensive product knowledge. Resolved customer concerns and boosted retention by offering thorough problem solving and active listening. Built Excel spreadsheets with formulas and pivot tables to collate and navigate large datasets. Presented reports and solutions to clients and management team members with compelling communication style.