store manager
Azadea group
Total years of experience :16 years, 7 Months
- working on fashion industry, to manage shop, achieving the corporation goals and designated target .
- ordering the collections as per i manage shop of buyer brand .
- study the market and the competitors, helping the company and the high management to design their own benefits .
- training the staff to be qualified and use their maximum capabilities
- create an atmosphere of enjoyment and loyalty with the team members which reflect the high results and goals .
managing kids fashion shop with all the related details, final statement, recommended margin, headcount, driving target ... etc.
Ensuring the high standards of brand and the high quality of customer service and confidence .
listing and analyzing the best sellers and keeping their inventory on the needed level .
Develop and execute sales actions and drive the targets, set individual targets for the team.
Completing store operational requirements by scheduling and assigning employees; following up on work results.
Maintaining store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieving financial objectives by scheduling expenses; analyzing variances; initiating corrective actions.
Ensuring availability of merchandise and services by ordering
products, maintaining inventories .
Maintaining the stability and reputation of the store by following up and complying with legal requirements.
On spot solving problems & Communicating and reporting to the higher management as per needed.
Understand the competition and competitors market, taking the right action .
Motivating the team and conducting the team talk daily to update them and to let them participate in the visions, goals, targets progress, reminder about the promotions, and each new .
Following up with the customer's requests, suggestions, orientation, complaints, problems and feed back.
Reporting to my higher management on daily, weekly, monthly, quarterly basis (finance, sales, expenses, work progress, target progress, sales versus, team performance, store performance..etc).
Closing till points(cashiers) and reporting discrepancies to finance if found .
Following up conducting the daily operations.
Training store staff by reviewing and revising orientation to products and sales training materials, delivering training sessions, reviewing staff job results and learning needs with retail store manager, developing and implementing new product training.
Evaluating competition by visiting competing stores, gathering information such as style, quality, and prices of competitive merchandise.
Preparing reports by collecting, analyzing, and summarizing information
Lead staff by example to show them the best behaviors, sales practises, completing tasks ..etc.
Ensuring the customer service is on the highest level delivered .
Observing the team performance and reporting to the store manager.
Checking the merchandise standards and guidelines.
Marinating the merchandise and inventory levels.
Ensuring with the manager about the stock safety and expenses and costs.
Following up the system errors & work incidents, communicating to the related services and sides.
In cooperation with the store manager we develop the right actions to achieve and exceed the target.
Ensure the jewellery safety from internal or external theft.
Observing the salesmen performance and reporting to the store in-charge.
Receiving the delivery and checking items and updating the inventory.
Preparing the closing statement at night and follow up any discrepancies
Conducting the daily opening procedures & reporting to the line manager .
Follow up the customer's orders with the workshop and deliver items on the time .
Ensure that customer service quality is on the highest level & best ways .
Train the new staff and coaching them to ensure the best practices and benefits.
reporting to the head office and the higher management.
ensure the merchandise availability and conducting the procedures related to the jewelery safety and style.
analyzing and establishing the new firms,enterprises,companies,cooperatives, in mix with the work flow procedures and the automization needed for the foundations units and departments. analyzing the founded firms to find the procedural problem and solve it , considering the data flow and the data layouts and flowcharts . using the programing languages to upgrade the systems and the units , and to set high standards programs which ease the work in this firms . going deep in the administration knowledge to enable realizing the firms and setting the private programs for its units and departments, even for the marketing establishments. learning the ability to analyze the firms and departments and change the manual procedures to computerized systems , having their own data base and authorities levels .
scientific study to prepare the student join the scientific fields in the university , the language used both Arabic and English .
