منال الأحمد

supervisor for quality control of patients service في Panorama medical center

• المملكة العربية السعودية
• سبتمبر 2011 إلى سبتمبر 2012

Making decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution to solve problems

· Processing information's - Compiling, coding, categorizing, calculating, tabulating, auditing or verifying information or data

· Evaluating information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards

· Communicating with Supervisors, Peers or Subordinates - Providing information to supervisors, co workers and subordinates by telephone, in written form, e-mail or in person

· Interview patients or their representatives to identify problems relating to care

· Maintain knowledge of community services and resources available to patients

· Refer patients to appropriate health care service and resources

· Investigate and direct patient inquires or complaints to appropriate medical staff members and follow up ensure satisfactory resolution

· Explain policies, procedures or services to patients using medical or administrative knowledge

· Collect and report data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate

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