Senior Shipping Officer
The International Committee of the Red Cross (ICRC)
Total years of experience :12 years, 5 Months
• Manage cargo air and sea shipments in line with ICRC, Local and international regulations.
• Manage Cross Bookings within MENA region.
• Request freight quotations for international sea and air freight consignments or launch the tendering process.
• Control “documents” and give Green Light to senders for shipping.
• Sending Clearance Order with the necessary action ( In Transit or Exempt shipment) and follow up closely and make sure receiving shipments in a good conditions.
• Select cost efficient and reliable mode of transportation, including the choice of forwarder, shipping line that guarantee a safe and quick transportation.
• Organize tenders with selected and approved transporters, analys them and establish a selection table based on the criteria of cost efficiency, reliability and shortest delivery time.
• Negotiate with shipping companies on rates and special privileges such as extended “free time” on container demurrage at destination.
• Respond efficiently to all shipping requests from headquarters and the field.
• Keep contact with the LSC warehouse, the manufacturer/supplier and the transporter to enable smooth coordination and cargo pick-up.
• Verifies the Packing List issued from the Warehouse and raise the invoice.
• Ensures that the required documentation is correctly established. Coordinate with the receiving and the sending of the documents and the timely release of the cargo.
• Process claims records of transport and submit the final report with all the necessary documents to the Head of Transport Unit
• Establish proper shipping files allowing to track back freight, customs issues and potential demurrage
• Follow up in daily basis on all pending files ( Import and Export) and assure receiving shipments on time and update final receiver.
• Handle Import and Export Diplomatic Mails and follows up closely with all concern people.
• Raise Invoices, AWB and necessary docs for Charter shipments and organize with local handling agents.
• Provide a briefing to logistics staff going on mission, the necessary information about the rules and procedures for transport under the supervision by Head of Transport Unit
• Maintains a professional and constructive dialogue with external interlocutors such as freight forwarder, clearing agents, Customs + Excise, governmental bodies and authority involved in transportation (ports, border points, airport)
• Proposes new reliable partners in the field of freight forwarding and transportation for ultimate validations by Head of Transport.
• Keeps always a breast of market developments by gathering information from external sources
• Support/help (and coach) the colleagues whenever necessary.
• Ensures necessary administrative work is implemented on time (R/O and P/O procedures, financial forecast on transport, payment of invoices, etc.)
• Knows, applies and complies with all the administrative procedures linked to work (financial time reporting, follow up on freight payments and eventual container deposits and demurrage) keeps the files up-to-date at all times
• Prepares the P/O files for transportation and submits them for validation to Head of Transport before they are dispatched to LOG_STAT/Manila
• Manage cargo shipments by air, sea and road in line with ICRC and international regulations
• Request freight quotations for international sea and air freight consignments
• Select cost efficient and reliable mode of transportation, including the choice of forwarder, shipping line that guarantee a safe and quick transportation
• Negotiate with shipping companies on rates and special privileges such as extended “free time” on container demurrage at destination
• Respond efficiently to all shipping requests from headquarters and the field
• Organizes tenders with selected and approved transporters, analyses them and establishes a selection table based on the criteria of cost efficiency, reliability and shortest delivery time
• Provide upon request from the procurement unit a transportation alternative in case purchase of transport combined with product purchase
• Keep contact with the LSC warehouse, the manufacturer/supplier and the transporter to enable smooth coordination and cargo pick-up
• Ensure that the required documentation is correctly established. Coordinates with the receiving end the sending of the documents and the timely release of the cargo
• Follow up the invoicing, irregularities, delays and eventual claims
• Process claims records of transport and submit the final report with all the necessary documents to the Head of Transport Unit
• Establish proper shipping files allowing to track back freight, customs issues and potential demurrage
• Provide a briefing to logistics staff going on mission, the necessary information about the rules and procedures for transport under the supervision by Head of Transport Unit
• Handling/ Organize all Export and Import Diplomatic Mails.
• Arranging shipping all Personal Effects shipments for Expats arriving/leaving the country.
To ensure efficient handling of customer service while coordinating with Internal and External clients & communicate with local customers and oversea agents to provide rates.
Prepare timely quotations to customers.
Follow up on quotations with customers.
Upon customer confirmation, handle from A-Z; the daily data entry, preparation of documents, operations follow up as per AFI procedures including sending required notifications and handle daily correspondences with customers and agents. (Tracing and Tracking Cargo).
Receiving pre-alerts from our agents and preparing the Docs, sending arrival notice to clients, registering the shpt on system and opening physical file on server.
Coordinate collection of delivery orders from carriers.
Prepare delivery orders and hand over to customers.
Control Processing of import customs clearance & coordinate local deliveries.
Coordinate with other departments and other companies within the group to facilitate daily work.
Ensure accuracy in Billing invoices, Costing & Posting of data entry.
Close files on system after checking all related data and summery statement and that operation profit per file is logical and matching expectation to meet dept. budget.
Act as backup for colleagues during their absence and heavy workload.
Interface directly with other departments in the Co, such as sales and operation to trade any updated information about potential sales leads or special customer’s request.
Preparing the OCS sheet and sending POD to OCS offices.
Maintain / increase staff motivation.
Responsible for all operational aspects of Freight Forwarding and Logistics both inbound and outbound / Airfreight and part of Sea Freight.
Interacting, communicating and following up with all our international agents to ensure that all cargo and shipping movements proceed smoothly and as per our requirements and timelines. This is an essential part of providing first class logistics to our clients.
Interacting with clients directly when required and maintaining a good friendly working relationship with all clients.
Provision of a comprehensive cycle of services: Quotes, Logistical Operations, Shipment Coordination with overseas agents, Invoicing & Customer care.
Having overall responsibility for all logistical functions both international and local in addition to dispatch planning activities which included the following duties:
Plan and schedule appropriate service line product movements (ground, air & ocean); and to maintain a cost effective balance between customer service & provision of cost effective shipping movements.
Ensure proper documentation, including transit documentation for customs clearance processes. Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.
Supervise the shipping and customs clearance processes by continuous follow-up and tracking of shipments.
Ensure compliance with all government guidelines and regulations of related shipments.
Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.
Coordinate closely with our procurement department while keeping track of warehouse functions to ensure efficient flow of goods and materials.
Follows up with international vendors to ensure timely packaging, handling and shipping of products as per the specific country standards and local regulations
Responsible for all operational aspects of Freight Forwarding and Logistics both inbound and outbound.
Interacting, communicating and following up with all our international agents to ensure that all cargo and shipping movements proceed smoothly and as per our requirements and timelines. This is an essential part of providing first class logistics to our clients.
Interacting with clients directly when required and maintaining a good friendly working relationship with all clients.
Provision of a comprehensive cycle of services: Quotes, Logistical Operations, Shipment Coordination with overseas agents, Invoicing & Customer care.
Handling all Export and Import Shipments.
Handling all Export shipments