Retail Banking Management
Kuwait International Bank
مجموع سنوات الخبرة :8 years, 4 أشهر
26/11/2006 - 30/6/2010 Kuwait International Bank
Retail Banking Management
Retail Finance Officer
Responsibilities:
1-Sell Bank products and services to achieve sales goals for target customers.
2-Identify customer needs and provide solutions through products and bank services.
3-Banking and Financing services for clients through customized solutions in line with client requirements under Islamic finance policy and Kuwait Central Bank policy.
4-Study clients funding situations to determine credit limit granted to client in the funding process (Islamic Murabaha)
5-Evaluate requests for funding and completion of contracts needed if demand under policy.
6-Receive client requests and implemented in a timely manner.
7-Maintaining customers files and updated for the availability of the necessary information about customers.
8-Relationships and communications with customers for the purpose of achieving results and maintain customers.
9-Provide customers the latest news about their money and their obligations.
10-Sure resolve customers' problems and follow up processes of dealing with customers complaints.
11-Write daily reports to monitor the sales goals.
12-Marketing products and bank services by field visits.
13-Follow up to customers transactions.
14-Make withdrawals and deposits in customers' accounts.
1/11/1998 - 29/6/2003 Kuwait Real Estate Bank
Operations Administration
Loans & Credit Cards Specialist
Responsibilities:
Loans section: 1-loans data entry and authorization.
2-Transference of the loans' payments from the customers' accounts.
3-Calculating the loan interests.
4-Deducting cut of commissions of the loans.
5-Calculating due installments and their interests.
6-Calculating partial or full payment of the loans value and their charges in case of early settlement.
7-Issuing cashier checks of the loan.
Credit Cards Section: 1-Preparing visa budget report.
2-Receiving and delivering the cards to branches.
3- Reporting of the issued credit cards number to each branch.
4-Determine the credit card limit.
5-Settlement of the visa full amount on customer request.
1-langueges: -Arabic: reading, writing and conversation are excellent.
-English: reading, writing and conversation are very good.
Year of graduation GPA GPA (major) Junior Studies Major Studies University Degree 1997 good Very good accounting statistic Kuwait University Bachelor