manal allam, Senior Oracle NetSuite Administrator

manal allam

Senior Oracle NetSuite Administrator

Saudi Building Technic Maintenance Co. Ltd.

Location
Saudi Arabia - Riyadh
Education
Master's degree, MIS
Experience
5 years, 3 Months

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Work Experience

Total years of experience :5 years, 3 Months

Senior Oracle NetSuite Administrator at Saudi Building Technic Maintenance Co. Ltd.
  • Saudi Arabia - Riyadh
  • My current job since October 2021

Provide ongoing maintenance and optimization of NetSuite account.
• Resolve system issues, product support teams to troubleshoot systems issues
• Create reports, saved searches, dashboards, workflows, custom fields, custom forms and other
enhancements.
• Creating templates and customization.
• Create systems documentations including, business requirements documents, functional
designs, user manuals, test scripts, test plans and training materials.
• Ensure all systems and processes are documented.
• Performing and managing the integration of the solution, as well as assisting implementation
teams with testing and training issues.
• Data migration.
• Work with PMO and cross functional project teams to perform end to end testing across
transactional systems.
• Design and development of financial and operational reports.

IT Manager at Refi Delight
  • Saudi Arabia - Jeddah
  • July 2020 to October 2021

IT Manager
 Administrator for the Oracle NetSuite, Omega POS and Avaya systems.
 Strong understanding and management of Oracle NetSuite order flows, custom record types, fields, forms,
roles, permissions, page layouts, searches and reports, and Oracle NetSuite data modeling.
 Accessing confidential data in Omega including financial reports, company records and minutes, customer
quotations, organizational plans, designs, and programs.
 Analyze user’s requirements and develop functional specifications for a better result. install software updates
and perform other Omega POS functions.
 Identify and resolve the issues relating to the Avaya software, Avaya IP phones, and voicemail

Lecturer - Part Time at Arab Open University
  • Saudi Arabia - Jeddah
  • July 2019 to October 2021

• Preparing and delivering lectures in IT & Business departments, tutorials, and workshops.
• Collaborating with other academics to improve teaching methods and expand knowledge base.
• Participating in training opportunities and initiatives at the institution.
Examples of Courses:
• Managing Across Organizational & Cultural Boundaries
• Managing Technologies and Innovation
• Computing essentials

Activation Supervisor at CLASSERA
  • Saudi Arabia - Jeddah
  • July 2019 to July 2020

Provide training courses for different users in schools.
• Assessing school performance in the application of smart e-learning systems.
• Technical support for schools and activating e-learning systems to teach through virtual tools.

System Analyst at الغرفة التجارية
  • Saudi Arabia - Jeddah
  • September 2011 to December 2011

Jeddah chamber of commerce and industry 2011
Undergraduate trainee
Key Contributions:
• Analyzed Aman System which is used by Jeddah chamber of Commerce and Industry in order to block people who are unable to pay their lease or installment credit.
• Focused on SWOT analysis and the internal and external environmental factors.
• Compared the system with other system and suggested significant improvements.

Education

Master's degree, MIS
  • at Bowie State University
  • January 2018

Bowie State University, USA graduate project Key Contributions: • This project offers a centralized college solution that connects separate systems and networks at Bowie State University. • The college centralized solution will allow departments such as the library to register first time users at the library without having to verify the patron’s status through the Bowie card office. • With the proposed centralized solution, which uses block-chain technology, can enable a librarian register and verify a user status on campus at any time.

Bachelor's degree, Information system
  • at King Abdulaziz University
  • January 2012

Specialties & Skills

English
Communication Skills
برامج الويندوز اوفيس
الحاسب الالي
محلل نظم معلومات
data analytics
الانجليزية
Strong managerial
Great ability to plan and organize work
communication skills
• Excellent interpersonal skills with demonstrated ability to work in a multicultural, multi-ethnic
JavaScript
Oracle SQL

Languages

Arabic
Expert
English
Expert

Training and Certifications

predictive analytics (Training)
Training Institute:
udacity
Data base developer (Training)
Training Institute:
Oracle
english (Certificate)
Date Attended:
August 2015
ICDL (Certificate)
Date Attended:
April 2008
Valid Until:
July 2008

Hobbies

  • Computer programming
  • c++