Sales Manager
Loft Investments
مجموع سنوات الخبرة :10 years, 6 أشهر
Sep 2011 - Present Loft Investments Beirut, Lebanon
Sales Manager
Sales Manager for a Property and Real Estate Company in Lebanon and France.
• Selling luxury apartments in Beirut.
• Handling clients' inquires.
• Providing after sales services (legal documents, bank loans, interior design ect )
Feb 2009 - Aug 2011 ContinentAd Dubai, UAE
Senior Sales Executive
Senior Sales Executive for a market leader in Media and Advertisement in UAE.
• Reporting to Sales and Marketing Director.
• Handling official publication "Online & published " of Department of Economic
• Development and Dubai primary free zones. (Jebel Ali free zone, Dubai Airport Free
zone, Dubai Investment Park, Dubai Auto Zone and TECOM)
• Monitoring Customer Service Executives' team making sure the team is achieving the targets set by the management.
• Training and assisting new staff on how to operate the systems used and projects handled.
• Handling complex customer complaints.
Jan 2006 - Jan 2009 Jashanmal National Company (Burberry store) Dubai, UAE
Store Supervisor
• Reporting to the Branch Manager.
• Selling Luxury brand with high end customer service.
• Monitoring staff performance.
• Managing sales people, cashiers, stock clerks, and other entry-level employees.
• Achieving high sales records and preparing sales related reports to head office.
• Prepare weekly staff rota.
• Develop merchandising plans.
• Maintain an excellent customer and community relations.
• Address customers complaints, and monitor the store's profits.
Jan 2004 - Nov 2005 Haidar Architecture and Real estate Beirut, Lebanon
Office Manager
• Support of multiple managers/investors.
• Duties consisted of planning and coordinating both business and personal travel, meetings, itineraries, and special projects.
• Organizing and processing expense reports.
• Reconciliation and maintenance of daily cash reports, cash handling, invoicing and billing, obtaining contracts, developing business plans and proposals, handling all bank transactions and reconciliation of bank statements.
Jan 2003 - Dec 2003 Alistiraha Hotel Aley, Lebanon
Human Resource Executive
• Coordinates, negotiates and liaises with employment and advertising agents on service fee, advertisement recruitment and interview schedules.
• Conducts interviews up to Senior Executive levels.
• Arranges interviews for management levels.
• Prepares Letter of Offer to selected candidates and Letter of Rejection to unsuccessful candidates.
• Conducts orientation program to new employees
• Coordinates and liaises with external Consultants on employees' training needs and arranges training schedules for employees.
• Evaluates the effectiveness of the respective training programs by obtaining feedback from employees' welfare.
• Provides feedback to the management to enhance a better working environment.
1998-2001 Accounting Diploma CIS College, Beirut, Lebanon