Reliance Communications Ltd
Total des années d'expérience :23 years, 3 Mois
is an Indian Internet access and telecommunications company headquartered in Navi Mumbai, India. It provides CDMA (CDMA2000, 1xRTT, EV-DO), GSM (Voice, 2G, 3G) mobile services, fixed line broadband and voice services, DTH depending upon the areas of operation. Reliance Communications is the fourth largest telecom operator in India with 109.90 million subscribers as of June 2015.\[4\] Established in 2002, it is a subsidiary of Reliance Anil Dhirubhai Ambani Group
Work Profile:
DGM - Direct Head - Karnataka - CDMA & GSM
Reporting to the Regional Manager South, responsible for the Topline growth and profitability of Direct Sales Business for Karnataka Circle.
Karnataka Direct has Annual Revenues of Rs. 120 Cr.
Tumkur
Direct Sales Lead - Post Paid, Karnataka
Vodafone India is a 100% subsidiary of Vodafone Group. It commenced operations in 1994 when its predecessor Hutchison Telecom acquired the cellular license for Mumbai. Brand Vodafone was launched in India in September 2007, after Vodafone Plc. acquired a majority stake in Hutchinson Essar in May 2007. From a single operation base with 31 million customers, the company has expanded its operations across the country to cover all 22 telecom circles and service 180 million customers. This journey is a strong testimony of Vodafone's commitment and success in a highly competitive and price sensitive market
Work Profile:
Zonal Head Mangalore & Tumkur: General Management for the Zone responsible for all function, Sales, Distribution, Marketing, SME, Customer Service, Retail, Network, Credit and Collection and Commercial.
•Responsible for EBITA of the Zone delivering the, Business objectives, Revenue objectives and Distribution targets for Zone.
•Development of the Zone in terms of acquisition, revenue, distribution, product intervention, Customer service, Credit and Collection, on role and off role recruitment, network enhancement and O&M, and channel partner engagement.
•Actively drive employment engagement program for the Zonal team to ensure high involvement and less attrition.
•Drive environment management by liaison with regulatory authorities for compliance management, emergencies, handling Social unrest, Legal issue.
•Ensuring the Zonal operation is as per the HSW (Health, Safety and Well-being) standards.
•Budgetary Cost controls and ensuring profit by channels.
Direct Sales Lead - Post Paid, Karnataka: General Management for the Circle, responsible for all Postpaid Sales through Direct Sales, Telemarketing and Inbound.
•Responsible for delivering Postpaid numbers through Direct Channels.
•Drive high ARPU rentals through outbound tele sales.
•Adding incremental subscriber base for the circle through alternate channels
•Ensure upselling of data packs and other packs like international roaming, mobile internet for existing and new subscribers
Zip Telecom provides telecom-related management solutions through its different businesses—management of franchise locations, specially designed pay phone instruments (Zip Phones) and an advertising avenue called Zip Media Avenues. Zip Telecom is a subsidiary of ZIP Global Network, a Mauritius-based company
Britannia Industries Limited 27th in its list of India's Fastest Growing Large Companies (Revenues More Than Rs.2000 Crores). Britannia strode into the 21st Century as one of India's biggest brands and the pre-eminent food brand of the country. It was equally recognised for its innovative approach to products and marketing: the Lagaan Match was voted India's most successful promotional activity of the year 2001 while the delicious Britannia 50-50 Maska - Chaska became India's most successful product launch. In 2002, Britannia's New Business Division formed a joint venture with Fonterra, the world's second largest Dairy Company, and Britannia New Zealand Foods Pvt. Ltd. was born. In recognition of its vision and accelerating graph, Forbes Global rated Britannia 'One amongst the Top 200 Small Companies of the World', and The Economic Times pegged Britannia India's 2nd Most Trusted Brand.
Work Profile:
Accountable for Distributor Management entailing appointing and managing new distributors and driving the existing ones to achieve distribution objectives along with the ASM.
Played a key role in Retail Management through effectively planning of route & beat as per the Britannia norms in retail as well as key accounts through the Distributors. Ensured availability of stocks across outlets & maintained presence of all SKUs and market share.
Pivotally contributed in Promotional Management involving planning, coordinating, and operating various promotions, trade development activities and events.
Efficiently handled key Retail account along with QPS, visibility drives, signage for optimal and effective promotional as well as sales benefits.
Honed skills in Logistics Management entailing maintaining optimal level of stocking in the Retail and Distributor locations as per the desired SKU’s and co-ordination with the ASM and Plan logistics to maintain and coordinate optimal servicing of indent.
Engaged in managing day to day financial activities of the distributors to maintain the investments required in business operations.
Achievements at Britannia:
Within first year of joining got promoted to become the youngest Sales executive. Achieved topmost rating of 5/5 for two consecutive years.
Appointed 16 distributors in a span 6 months doubling tonnage & rupee value.
Increased the no of beats for key outlets there by increasing turn over.
Reduced damages & bad goods from 1% to .2% by ensuring FIFO.
Operated QPS thru wholesale markets for tiger biscuits in Bangalore & achieved 17000 cases from just 400 cases.
Ensured range selling resulting in market share across products unlike other southern states.
Ensured 2 promotions in a span of 4 yrs
A company that specializes in forecasting trends of textile industry which includes trimmings & embellishments based on international case studies & surveys, advised textile manufacturers on production techniques, from retail formation perspective, and other important angles. The company also had a textile magazine “clothesline” marketed through subscription. Textile advertisement & trade shows added to the company’s revenue. Context-India, ancillary company of Clothesline also created an opportunity to discuss with international leaders in the home textile markets.
Whitefield - CDMA & GSM
AGM- Distribution (ROK) - Bangalore - CDMA
Cluster Head - Gulbarga - CDMA
Prepaid Lead - Tumkur - CDMA
Prepaid Executive - Bangalore - CDMA
Reliance Communications Ltd., an Anil Dhirubhai Ambani Enterprise group company, India’s largest private information and communications services provider, with a subscriber base of over 14 million. Been part of the team since the launch of its services in India. Based at Bangalore and reporting to the Circle Head, the work profile covers the entire spectrum of brand launch, product marketing and business operations activities:
Work Profile:
Cluster Head Bangalore Whitefield : Profit center head for all Reliance products in the assigned Geographical Cluster including GSM. Responsibilities include achieving, IRMS & RMS for the assigned territory, meeting AOP for personal business, coordinating closely with Commercial & COSD in fulfillment of tasks. Prepare Business Plans in line with AOP for the Cluster in conjunction with Hub objective. Review of Performance by Business & implement corrective actions to achieve AOP. Increase VLR base in Postpaid / Prepaid / Hello. Focus on HVC base & reduce churn. Improve Prepaid Recharges & reduce Grace Subs. Evaluate the training needs and ensure requisite feedback & training. Competition benchmarking: products, markets, channel, people etc.
Distribution Head (Rok): Job responsibility includes liasoning with the cluster distribution heads & executives for prepaid mobility, Hello & data card targets & revenues as per AOP. Responsibilities also included identifying gaps in distribution based on pop group, utilization & market share. Core responsibilities also includes interacting with the cluster teams on expansion of outlets, distributors, stocking norms, scheme management & disbursement, MOQ’s of handset & recharges, manpower gaps, outlets / DSR, BTL activity, outlet activity etc.
Cluster Head Gulbarga : Profit centre for all RIC products in the assigned Geographical Cluster (including Phase II towns). Responsibilities included achieving AOP for personal business, coordinated closely with Commercial & Customer Care in fulfillment of tasks. Prepared Business Plans in line with AOP for the Cluster in conjunction with Circle Prepaid, Postpaid, Circle & Business Head. Review of Performance by Business & implement corrective actions to achieve AOP. Increased Customer acquisitions in Postpaid / Prepaid / Hello. Improve Prepaid Recharges & reduce Grace Subs. Evaluate the training needs and ensure requisite feedback & training. Competition benchmarking: products, markets, channel, people etc.
Cluster Prepaid Lead : The work profile covers all the operational aspects of setting up the distribution network. Improved distribution and visibility of Open Market Handsets in coordination with distributors of other vendors (Nokia / Motorola etc). Ensured establishment of a chain of Preferred Retailers in the geography so that Company Visibility and Customer Service are provided. Designed schemes & promotions to increase distribution width & depth for Handsets & RCVs ensured a big-impact launch in all Phase II towns including implementation of task force storming, visibility and availability. Monitor the performance of towns in the Cluster & initiate review with the Sales Executives and distributors. Ensure RIM leadership in all new markets
Prepaid Executive: End-to-end customer life cycle management starting from acquisition, order fulfillment, after sales service and collection. Job included setting up direct selling agents and franchisee network, managing complete Customer Service Delivery during the 501 launch for postpaid. Managing a part of south Bangalore, responsibilities also included expansion of outlets, Communication of product & schemes, training DSR’s, managing the health of the distributor & retailer by ensuring disbursement of schemes on time
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