CEO Office Manager
eye specialty hospital
Total years of experience :10 years, 8 Months
• Provide administrative support for the office including all kinds of filing, typing, photocopying, submitting paperwork, sending & receiving faxes.
• answering telephones and resolving and referring a range of administrative problems and inquiries
• Assess and resolve enquiries, requests and complaints
• Provide comprehensive information service to the public by advising on services available and new offers
• Maintain databases of electronic letters and documents
• Encourage feedback on services provided
• Participate in induction of new employees and training procedures
• Undertake general administrative tasks
• Coordinate with IT department on all office equipment
Provide administrative support for the office including all kinds of filing, typing, photocopying, submitting paperwork, sending & receiving faxes, answering telephones and resolving and referring a range of administrative problems and inquiries
• Schedule and coordinate meetings, interviews and appointments
• Manage the purchasing of all office supplies
• Arrange travel schedule and reservations for the management as needed
• Prepare reports, letters and materials for publications
• Welcome and meet guests and visitors
• Preparing a range of formal letters and administrative documents
• Prepare and handle all logistics for meetings and regional events
RESPONSIBILITIES:
* •Managing the switchboard by answering, directing and screening calls as
well as relaying messages to colleagues.
* •Assisting with meetings preparation and organizing refreshments
* •Maintaining and ordering stationery and office supplies
* •Sorting incoming and outgoing mail and arranging courier services
* •Meeting and greeting clients and visitors.
* •Performing multifaceted general office support.
* Gibraltar Shop (stationary, antiques and book shop) -for 24
months … and had been the shop's manager for last 10 months.
RESPONSIBILITIES:
• RESPONSIBLE FOR ACHIEVING INDIVIDUAL SALES PLAN
• DRIVES SALES TO CLOSURE BY ENTHUSIASTICALLY ASKING QUESTIONS AND
MAKING APPROPRIATE PRODUCT RECOMMENDATIONS
• ENSURE STORE IS STOCKED, DISPLAYED, AND SECURED ACCORDING TO PLAN
(PROTECTING COMPANY ASSETS)
• ACCURATELY OPERATES THE POS SYSTEM AND ACCOUNTS FOR ALL
TRANSACTIONS (CASH, CREDIT, RETURN.)
• PROVIDES PROFESSIONAL CUSTOMER
RESPONSIBILITIES: (Customer Service):
• Talking to customer about our product and make sure they have a good knowledge
about the product.
• Making sure the customer is satisfied and happy, and sorts out their problems
• Promote the company / organization through customer care
• Understand the customer and communicate with them with clarity.