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منار محمود, Business Development Team Lead

منار محمود

Business Development Team Lead·Torjoman

مصر

ماجستير, Strategic Management

الخبرة العملية

مجموع سنوات الخبرة: 12 سنوات, 4 أشهر

Business Development Team Lead

مايو 2025 - حتى الآن

Torjoman

دبي، الإمارات العربية المتحدة

مايو 2025 - حتى الآن

• Lead and scale the Business Development & Account Management function across the MENA region, with a
strong focus on enterprise, government, education, and regulated industries.
• Own revenue growth strategy, pipeline planning, and forecasting, aligning BD targets with company-wide
customer success and retention goals.
• Act as a bridge between Sales, Customer Success, Operations, Finance, and Product, ensuring seamless client
onboarding, delivery continuity, and long-term account expansion.
• Oversee key enterprise accounts and strategic partnerships (including long-term multinational clients), handling
escalations and high-risk negotiations with a solution-oriented approach.
• Design and implement data-driven BD frameworks (KPIs, sales planning methods, RFM) that increase
opportunity quality and institutional engagement.
• Mentor and coach team members on consultative selling, localization solutions, SaaS adoption, and stakeholder
management.
• Play a hands-on role in complex proposals, RFPs, tenders, and pricing models, especially for large-scale
localization and AI-powered language solutions.

مجال الشركة:
الترجمة ومعالجة النصوص
الدور الوظيفي:
المبيعات

Senior Account Manager

يناير 2024 - حتى الآن

Torjoman

دبي، الإمارات العربية المتحدة

يناير 2024 - حتى الآن

• Managing 100+ B2B existing accounts, ensuring full cycle of service and delivery.
• Served as the primary relationship owner for high-value enterprise accounts across UAE, Qatar, and the wider
MENA region.
• Managed the full customer lifecycle: onboarding, enablement, adoption tracking, renewal, and expansion for
localization platforms and services.
• Conducted Monthly Reporting meetings, translating operational data and KPIs into actionable insights for
management and internal stakeholders.
• Coordinated closely with Project Management, QA, Linguistic teams, and Finance to ensure delivery excellence
and minimize operational friction.
• Identified upsell and cross-sell opportunities by deeply understanding client workflows, regulatory
requirements, and content ecosystems.
• Built long-term relationships with universities, NGOs, and institutional clients, managing large-scale, multi
language translation programs.
• Acted as a trusted advisor, not just a vendor contact — driving retention through value realization, not price
dependency.

مجال الشركة:
الترجمة ومعالجة النصوص
الدور الوظيفي:
المحاسبة والتدقيق

Account Manager

يناير 2023 - ديسمبر 2023

Torjoman

دبي، الإمارات العربية المتحدة

يناير 2023 - ديسمبر 2023

• Managed a diverse portfolio of 60+ B2B accounts, ensuring consistent engagement, satisfaction, and delivery
alignment.
• Led proposal creation, online demos, client presentations, and tender responses for localization and digital
language solutions.
• Collaborated with Operations to identify account growth opportunities and fix internal challenges.
• Ensuring forecasting accuracy and reporting health using FreshWorks, Incorta and internal tracking systems.

مجال الشركة:
الترجمة ومعالجة النصوص
الدور الوظيفي:
المحاسبة والتدقيق

Senior Business Development Executive – Sales Team Lead

يناير 2022 - ديسمبر 2022

Torjoman

دبي، الإمارات العربية المتحدة

يناير 2022 - ديسمبر 2022

• Led and coached a 2-member sales team, managing performance, inbound qualification, and deal progression
across multiple service lines.
• Owned the inbound sales cycle end-to-end, working closely with the Marketing team to increase lead quality,
conversion rates, and revenue contribution from inbound channels.
• Partnered with Marketing on demand generation strategy, aligning campaigns with sales feedback to improve
market exposure and inbound revenue growth.
• Played a key role in Go-To-Market (GTM) planning for new markets, including Turkey and Singapore, supporting
market entry through tailored messaging, service positioning, and pricing inputs.
• Successfully sold and scaled Digital Marketing services, including:
◦ Website Development & Management
◦ SEO strategy & Auditing
◦ Google Ads campaigns
◦ Lead generation packages
• Contributed to opening new revenue streams by positioning Torjoman as a full digital solutions partner, not just
a language services provider.
• Worked cross-functionally with delivery and marketing teams to ensure smooth handover, client satisfaction,
and repeat business.

مجال الشركة:
الترجمة ومعالجة النصوص

Business Development Executive

نوفمبر 2020 - ديسمبر 2021

Torjoman

دبي، الإمارات العربية المتحدة

نوفمبر 2020 - ديسمبر 2021

• Working on full outbound sales cycle from lead generation and prospecting efforts across multiple sectors,
consistently converting opportunities into long-term enterprise clients.
• Managed the full inbound sales cycle, including qualification, follow-ups, email campaigns, proposal
preparation, and deal closure.
• Monitored and handled targeted email outreach and inbound campaigns, improving lead engagement and
pipeline quality.
• Acted as a supporting sales partner on key government accounts, contributing to opportunity management,
compliance alignment, and proposal development.
• Consistently achieved and exceeded assigned sales targets, maintaining strong pipeline health and forecast
accuracy.
• Successfully won 2 major tenders, each with a 3-year duration, strengthening Torjomans long-term revenue
base and market credibility.
• Functioned as an acting Sales Team Lead for 3 team members, providing guidance on prospecting,
qualification, and deal progression despite not holding a formal lead title
• Collaborated closely with Marketing and Operations to ensure smooth client onboarding and service
delivery post-sale.

مجال الشركة:
الترجمة ومعالجة النصوص
الدور الوظيفي:
الترجمة

International Customer Support (ICS)

يناير 2019 - أغسطس 2020

Pearson

القاهرة، مصر

يناير 2019 - أغسطس 2020

• Acted as a key liaison between global clients, educators, and internal technical/product teams within an EdTech
SaaS environment.
• Sales assistant to Key Account Managers with tenders, annual sales reports, credit memos, and renewals.
• Managed orders, quotations, and invoicing via Salesforce and Oracle.
• Improved ticket resolution speed by optimizing internal communication and escalation workflows.
• Investigating customers claims of shortages, damages and losses with concerned parties.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي

Senior Chemist

أبريل 2018 - ديسمبر 2018

Makkah Medical Center

القاهرة، مصر

أبريل 2018 - ديسمبر 2018

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
مراقبة الجودة

Laboratory Specialist

سبتمبر 2014 - أبريل 2018

Star Medical Center

القاهرة، مصر

سبتمبر 2014 - أبريل 2018

مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

Chemist,Microbiologist and Lab Manager

سبتمبر 2013 - مارس 2014

Trust Lab

القاهرة، مصر

سبتمبر 2013 - مارس 2014

Chemist, Microbiologist and Lab Manager

مجال الشركة:
العيادات الطبية
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

Chemist

سبتمبر 2013 - مارس 2014

Trust Labs

القاهرة، مصر

سبتمبر 2013 - مارس 2014

مجال الشركة:
العيادات الطبية
الدور الوظيفي:
مراقبة الجودة

Pharmacist Assistant

يونيو 2013 - يوليو 2013

Fatthala Pharmacy

القاهرة، مصر

يونيو 2013 - يوليو 2013

Assistant

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Pharmacist Assistant

يونيو 2013 - يوليو 2013

Fatthalla Pharmacy

القاهرة، مصر

يونيو 2013 - يوليو 2013

مجال الشركة:
الصيدلة
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

التعليم

Arab Academy of Maritime Science

فبراير 2027

فبراير 2027

ماجستير، Strategic Management

مصر

Cairo University

يوليو 2013

يوليو 2013

بكالوريوس، Chemistry / Geology

مصر

studied chemistry with different branches and also geology.
عرض المرفق

Cairo University

يونيو 2013

يونيو 2013

بكالوريوس، Chemistry And Earth Sciences

مصر

Skills

Phlebotomy
Expert
Phlebotomy
Expert
Hematology
Expert
Hematology
Expert
Parasitology
Expert
Parasitology
Expert
Microbiology
Expert
Microbiology
Expert
Chemistry
Expert
Chemistry
Expert
Internet
Expert
Internet
Expert
Microsoft Office 2007
Intermediate
Microsoft Office 2007
Intermediate
Microsoft office 2003
Expert
Microsoft office 2003
Expert
ACCOUNT GROWTH
Intermediate
ACCOUNT GROWTH
Intermediate
BIDDING
Intermediate
BIDDING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CHEMISTRY
Intermediate
CHEMISTRY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
STRATEGIC MANAGEMENT
Intermediate
STRATEGIC MANAGEMENT
Intermediate
Phlebotomy
Expert
Phlebotomy
Expert
Hematology
Expert
Hematology
Expert
Parasitology
Expert
Parasitology
Expert
Microbiology
Expert
Microbiology
Expert
Chemistry
Expert
Chemistry
Expert

اللغات

العربية

اللغة الأم

الانجليزية

متوسط

الكورية

مبتدئ

الفرنسية

مبتدئ

اليابانية

اللغة الأم

التدريب و الشهادات

الشهادات
Business Modelling and Financial Planning
Professional Performance Marketing, SEO Program
Digital Marketing Fundamentals, Advanced SEO Training
SEO Fundamentals
Diploma in Sales Management
Customer Service Foundations
Nanodegree in Digital Marketing

الهوايات والاهتمامات

Self-Learning

MOOC

Reading