Senior Customer Engagement Consultant
Trainera
Total years of experience :12 years, 11 Months
Creating and maintain relationships at all key locations.
- Assist in the annual budgeting process including forecasting potential revenue
- Partner with planning team to ensure seasonal plans meet the business objectives
- Marketing our training courses and consultancy, trying to figure out what is the most perfect solution for our customer
- Making proposals and final offers to the customers.
- Closing the deal and signing the contract.
- Followed long-term accounts strategies that increase profits and helped in cultivating the long -term relations with proper discussion makers
- Creating and maintain relationships at all key locations.
- Assist in the annual budgeting process including forecasting potential revenue
- Partner with planning team to ensure seasonal plans meet the business objectives
- Marketing our training courses and consultancy, trying to figure out what is the most perfect solution for our customer
- Making proposals and final offers to the customers.
- Closing the deal and signing the contract.
- Followed long-term accounts strategies that increase profits and helped in cultivating the long -term relations with proper discussion makers
- Searching for new clients who might benefit from the solutions
- Providing pre-sales technical assistance and product education, and after-sales support services
- lead internal technical resources to prepare and deliver demonstrations and presentations
- Persuading clients that a product best satisfies their needs in terms of quality, price and delivery
- Follow up with technical team implementation of software systems
- Assisting in product differentiation by adding a newly competitive edge features
- Translating and simplifying requirements between business and technical
- Review the newly added features by applying UATs.
- Assisting with the business case
- Planning and monitoring
- Create and implement effective solutions relating to business workflow issues.
- Develop product presentation.
- Build customer base for clients' products or services.
- Support and drive sales and marketing teams in achieving hundred percent outcomes.
- Create and develop customer awareness programs for clients' products or services.
- Ensure delivery of projects on time.
● Bachelor Degree in Systems and Biomedical Engineering – June, 2011 o Faculty of Engineering, Cairo University. o Accumulative Grade: Good. o Graduation Project Grade: Excellent
● Bachelor Degree in Systems and Biomedical Engineering – June, 2011 o Faculty of Engineering, Cairo University. o Accumulative Grade: Good. o Graduation Project Grade: Excellent