Manas Ranjan Samal

E-commerce Key Account Manager with a proven track record, Design & Develop & Optimizing Global Online Store, Process Purchase Orders, manage inventories, Resolve Account Related issues driving business growth. Managed key accounts for Woo-Commerce, Amazon Vendor & Seller, Noon, Careem, and Alibaba B2B, enhancing collaboration and ensuring smooth operations. Successfully Optimized Ranked 250+ SKUs in SERP, increasing conversions by 60% through targeted strategies. leveraging data insights Order Forecasting, Product, Competitor Analysis, and executing Marketing Promotional campaigns with a consistent 63%+ gross profit. Strong focus on operational efficiency, timely delivery, and cross-functional communication. Achievements: More Than 40% Product Ranked in SERP and Amazon Search Result. 7X sales growth within 4 months. Drive the Sales from AED 23, 000 to AED 500, 000 pm. 99% Customer Satisfaction Rate. Optimized campaign strategy, saving 70% in CPC. Achieved 90%+ fulfilment rate in operational performance. Ensured 70%+ on-time delivery in supply and logistics operations. Generated nearly $2 million in B2B leads through effective sourcing. Integrated AI Chatbot to Resolve Customer Related Issues result 90% Customer Satisfaction

Experienced E-commerce Manager with expertise in Shopify and WooCommerce, driving customer engagement and sales growth in international markets (UK, USA, and GCC). Increased unique customer engagement by optimizing user experience and achieving a 60% online ranking for product listings. Developed and executed strategies that boosted sales and improved inventory management. Launched promotional landing pages, increasing overseas sales by 40%. Proficient in SEO, Web analytics, campaign management, and social media integration, ensuring cost-effective ad spend while enhancing brand visibility and customer retention.
Achievements: Develop Multiple Global Online Stores on Shopify & Woo-Commerce, Which Let to Over 5000+ Monthly Visitor Impressions. Optimize Keywords, Images, Product Title Descriptions, Meta Tags & Description Achieved 60% Perfumes Ranked in SERP. Conducted in-depth keyword research and leveraged the latest trends to implement strategic tactics, effectively reducing CPC by 70% and maximizing order volume. Focused on customer acquisition Conducted competitor analysis and monitored web analytics to gain insights, effectively enhancing customer acquisition strategies and improving market positioning. Integrated social media platforms, Google Merchant, and other sales automation tools, ensuring seamless integration of pixels and catalogues to avoid conflicts. Conducted A/B testing to optimize performance and results. Retained customers through various promotional schemes, after-sales customer service, and ensuring customer satisfaction. Maintained strong relationships with both B2B and B2C clients to foster loyalty and long-term partnerships. Prepared weekly analytical business reports for Internal stakeholders, covering sales, retail performance, order and inventory forecasting, and promotional and marketing budget forecasting.

Operations Manager with expertise in leading digital marketing and development teams, building strong client relationships, and optimizing e-commerce performance across global markets. Proven ability in managing high-impact ad campaigns, overseeing product listings on top platforms, and streamlining processes for efficiency. Known for fostering a collaborative, growth-focused team environment that drives business success. Achievements: Managed a Team Creative & Strategic Marketing Team. Developed & Managed More Than 150 Plus Online Stores Across India, USA. Listed Over 14000+ SKUs In Platforms Like Amazon, Flipkart, Etsy, Walmart, Woo-Commerce, Shopify. More Than 500, 000$ Ad spend with Almost 6X Revenue Generation . Successfully managed key accounts by building strong, long-lasting relationships with overseas clients, enhancing client satisfaction and fostering business growth internationally. Established efficient operational processes, reducing project bottlenecks and boosting productivity, which led to a 25% increase in completed projects per quarter. Encouraged skill-sharing and cross-training within the team, enhancing flexibility and reducing dependency on individual members, which led to smoother project execution.