Senior Vice President
MilMila Tech India Pvt Ltd
Total years of experience :18 years, 5 Months
Ensure resolu1on for escala1ons &Solicits category feedback and resolve issues in a 1mely manner.
Managing Opera
Leading a large catalog team to serve our clients like Flipkart, Myntra, Ajio, and Madura etc in terms of delivering good imagery, and contents.
➢ Making the team to deliver 100% target according to SLA.
➢ Providing updates and accep1ng feedback from Clients and sharing with the team.
➢ Planning and overseeing the flow of product and virtual assets through all stages of the studio workflow
➢ Long-term capacity, workforce and workflow planning for Opera1ons
➢ U1lizing systems/data to ensure efficient planning for product that requires imaging; remove roadblocks and redefine workflows to meet or
exceed opera1onal goals
➢ Collec1ng and analysing data and tes1ng solu1ons for process improvements and new ini1a1ves
➢ Regularly repor1ng key produc1vity and quality metrics to stakeholders; partnering with Opera1onal Excellence to con1nually improve
metrics in terms of quality and produc1vity.
➢ Review team performance regularly.
➢ Managing vendor with their requirements and seamless opera1on in terms of service output.
➢ Review forecas1ng, Hiring and managing contract/freelancing staff during peak season, ensuring deliverables are seamless. Managing closely
with vendor studios for lifestyle, Large appliances and home décor products.
➢ Having client rela1ons across different loca1ons as well.
➢ Supervising including monitoring, training, development and performance management of Opera1ons team
Owning opera1onal performance for 6 lifestyle studios at Bangalore
➢ Leading a large and diverse 41members team, which have Graphic Designers and Photographers, Stylists, Catalog writers and Studio Logis1c
team and Studio opera1ons of en1re Lifestyle, Fashion & Consumer Products like Large Appliances including overall accountability of image &
video ac1vi1es.
➢ Planning and overseeing the flow of product and virtual assets through all stages of the studio workflow
➢ Long-term capacity, workforce and workflow planning for Studio Opera1ons
➢ U1lizing systems/data to ensure efficient planning for product that requires imaging; remove roadblocks and redefine workflows to meet or
exceed opera1onal goals
➢ Collec1ng and analysing data and tes1ng solu1ons for process improvements and new ini1a1ves
➢ Regularly repor1ng key produc1vity and quality metrics to stakeholders; partnering with Opera1onal Excellence to con1nually improve
metrics in terms of quality and produc1vity.
➢ Selec1ng Model as per the products for daily shoots.
➢ Managing inventory and working with warehousing, logis1cs and category teams to reduce 1me-to-market of products. Working closely with
Marketplace team to ensure all the lis1ngs got quality images with proper TAT.
➢ Review team performance with team manager’s regularly.
➢ Review forecas1ng, Hiring and managing contract/freelancing staff during peak season, ensuring deliverables are seamless. Managing closely
with vendor studios for lifestyle, Large appliances and home décor products.
➢ Having vendor rela1ons across India for smooth studio opera1on.
➢ Supervising including monitoring, training, development and performance management of Studio Opera1ons team
Core Responsibili
Monitoring total opera1on of Studio and Post produc1on team. Crea1on/Edi1ng/ of images for uploading in website for online business.
Various applica1ons like Illustrator; Adobe Photoshop is used for everyday produc1on.
➢ Maintaining various Produc1on Reports & KRA Reports
➢ Conduc1ng review sessions and presenta1on once in a month to share the achievements and plans for next level using Microsop PowerPoint
➢ SeGng KPIs to the team and mo1va1ng the team to achieve the same.
➢ Comparing the team performance month wise to set KPIs
➢ Analyzing the man power requirements, TAT, Process to meet the Customers’ Expecta1ons.
➢ Serving as a point of contact for Stake Holders regarding process, work requests, scheduling, and issue resolu1on. Building rela1onships with
Stake holders like Tech team, Business Development team and Crea1ve team in all func1ons at all levels, and assure effec1ve delivery of
services.
➢ Ac1vely par1cipa1ng in Daily Mee1ngs and Calls with Stake holders for
• Updates • Clarifica1ons / Queries • TAT
➢ Providing team feedback & Individual performance feedback to the team.
➢ Working closely with management to share best prac1ces and implement
➢ new procedures, technology, and services. Also checking and preparing the non-live inventories and planning to clear all those
Worked on various projects like Display Ad Produc1on for IDEARC and Super Media Solu1ons, and Yellow pages, USA.
➢ The Projects involve Template specific Crea1on/Edi1ng/ of Ads for Sold ads and Spec ads etc.
➢ The Project is done on a MACINTOSH Platorm. Various applica1ons like In-Design, Adobe Photoshop, AD Produc1on; Pit Stop is used for
everyday produc1on.
➢ Team bandwidth of 27, includes 22 Designers and 5 QCs.
➢ Analyzing the man power requirements, TAT, Process to meet the Client Expecta1ons.
➢ Serving as a point of contact for clients regarding process, work requests, scheduling, and issue resolu1on. Building rela1onships with clients
in all func1ons at all levels, and assure effec1ve delivery of services.
➢ Feedback & Process enhancement discussions. Providing Client feedback & Individual performance feedback to the team.
➢ Managing total opera1on.
Created ads for the Yellow Pages, Using, Photoshop and Illustrator on the PC environment.
➢ The nature of the job included designing of Layout / Content Crea1on / Edi1ng of Adver1sements based on various Size, Colors, & Templates.
➢ The Designs had also to comply with the specifica1ons of the clients instructed as close as possible for the construc1on, some1mes crea1ve &
follow look & feel along Quality & Guidelines.
Yel Ad works (Formerly named as HIBU)
Was given training on the guidelines related to yellow pages/yellow book telephone directory being published
in US &UK.
➢ My nature of the job included designing of Layout / Content Crea1on / Edi1ng of Adver1sements based on various Size, Colors, & Templates
Was given training on the guidelines related to yellow pages/yellow book telephone directory being
published in US &UK.
➢ Macmillan being a business processing organiza1on, involved in designing & processing of adver1sements for Pindar Set India. Underwent
training for a period of 1 month based on clipper sopware which is used in the process of accep1ng & dispatching of ads in the studio.
➢ The nature of the job included designing of Layout / Content Crea1on / Edi1ng of Adver1sements based on various Size, Colors, & Templates
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