Mandy Claudelle Jeggels

• Led comprehensive credit control initiatives, significantly improving cash flow management and achieving a 25% reduction in outstanding debt.
• Designed and executed effective financial policies that streamlined credit assessment processes, enhancing operational efficiency by 30%.
• Partnered with cross-functional teams to evaluate credit risk and refine debt recovery strategies, driving a 15% increase in collections.
• Employed advanced financial modeling techniques to accurately forecast cash flow and evaluate creditworthiness, supporting informed decision-making.
• Cultivated strong relationships with stakeholders to foster collaboration and ensure alignment on credit control objectives.
• Provided strategic insights to senior management, contributing to the overall financial health and stability of the organization.

• Performing credit control and debt collection duties in accordance with laid down credit control and debt collection legislation, policies and procedures.
• Responsible for the performance management of debt collection ratios and targets.
• Advised council on special debt collection initiatives and provided reports on outcomes.
• Managed the performance of debt collection ratios and targets.
• Examining arrear accounts, investigating previous account history and any prior payment arrangements.
• Coordinate and control procedural administrative requirements, record keeping and reporting deadlines associated with the functionality.
• Supervised revenue collection processes, ensuring adherence to targets and timelines.
• Managed a team of ten finance and operations professionals, with day-to-day responsibility for contracting, order processing, forecasting, budgeting, reporting and analysis.
• Identified and corrected billing discrepancies, reducing customer disputes by 30%.
• Ensured accurate collection, reconciliation, and banking of municipal revenue, maintaining compliance with financial controls and daily banking procedures.

• Managed financial operations, ensuring compliance with industry regulations while optimizing resource allocation to boost operational efficiency.
• Formulated and implemented financial strategies that achieved substantial reductions in operational costs and improved the accuracy of budget forecasts.
• Partnered with cross-functional teams to provide detailed financial analyses, fostering a culture of data-driven decision-making throughout the organization.
• Performed thorough financial reviews to uncover opportunities for improvement and enhance overall financial performance.
• Led initiatives in credit control to minimize overdue accounts, improving cash flow and reducing financial risk.
• Developed training programs for staff on financial best practices, enhancing team capability and performance.

• Implemented daily backups of financial data, safeguarding data integrity and enhancing security protocols.
• Performed daily cashier closures, achieving 100% accuracy in transaction reconciliation and bolstering financial reporting.
• Administered user password management, significantly improving system security and user access controls.
• Streamlined inventory management processes for IT stock, reducing discrepancies and optimizing operational efficiency.
• Maintained detailed records of IT assets, ensuring effective tracking and management of resources to support financial decision-making.
• Collaborated with cross-functional teams to align financial operations with organizational goals, driving overall performance improvements.

• Facilitated processing of municipal account operations and customer service information to enhance customer relationships.
• Recommended corrective measures for administrative billing errors and service restrictions.
• Implemented measures to protect municipal revenue by identifying and addressing risks.
• Supported organizational expansion, establishing systems, and strategies for onboarding and accommodation of five new employees.
• Reduced operational expenses with a thorough analysis of departmental budgets, identifying areas for cost savings.
• Provided valuable insights to senior leadership through detailed analyses of market trends and industry benchmarks.

• Processed payments for services from the public,
ensuring accurate receipting.
• Reconciling daily total collections against receipts.
• Prepared verification schedules before forwarding
cash for deposits.
Counted money in cash drawers at beginning and
end of shifts to maintain accuracy.
Maintained a balanced cash drawer, ensuring
accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit
card transactions with excellent accuracy levels.

• Daily backup of data on the financial system.
• Executed daily closure of cashiers to accurately
reconcile transactions and maintain financial
records.
• Managed and updated user passwords for secure
access.
• Oversaw inventory management and organization
of IT stock.
• Record keeping of IT assets.
• Proven ability to learn quickly and adapt to new
situations.
• Skilled at working independently and collaboratively
in a team environment.
• Assisted with day-to-day operations, working
efficiently and productively with all team members.
• Managed time efficiently in order to complete all
tasks within deadlines.