manesh kunnath, Snr Reservation & Ticketing Officer

manesh kunnath

Snr Reservation & Ticketing Officer

Musafir.com

Lieu
Qatar - Doha
Éducation
Baccalauréat, Commerce and Business Administration
Expérience
16 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 11 Mois

Snr Reservation & Ticketing Officer à Musafir.com
  • Qatar - Doha
  • Je travaille ici depuis août 2017

Working with multiple corporate clients/Handling international travel for Corporates.
2. Suggest and plan itinerary for travel and accommodations for business travelers, using knowledge and expertise attained.
3. Strategic planning and implementation of company procedures, and keeping abreast of events in the
Travel/Airlines National Economy, as per the regionalrules and regulations.
4. Creating and maintaining customer database to improve customer service and tracking.
5. Prepared Holiday Packages for various destinations.
6. Assisting with hotel Packages, visa assistance and transfers
7. Ensure all bookings are managed including last minute bookings, efficiently and error free to have quick turnaround times
to book and issue the ticket

Counter Supervisor à Creative Travel & Tours
  • Inde
  • juin 2015 à février 2017

Maintain regular communication with customer prior to departure to provide updated

Customer Service Agent à Jet Airways
  • Qatar
  • août 2012 à mars 2015

Reporting to Office in charge .
2. Provide competitive travel consulting and quotation .
3. Holiday packages .
4. Handlng Groups .
5. Handling Groups .

Counter supervisor à Srilankan airlines
  • Arabie Saoudite - Jeddah
  • janvier 2008 à juin 2012

Reporting to Office in charge.
2.Manage a team of four reservations staff.
3.Provide competitive travel consulting and quotations.
4.Expatriate labor movement.
5.Holiday packages

Travel Consultant à Kanoo Travels
  • Inde
  • octobre 2006 à décembre 2007

Reporting to the Manager .
2. Met with customers to discuss travel foreign and domestic travel and tour packages.
3. Calculated travel and accommodation costs within customer budget and offered recommendationsfor cost savings such
as off-season tours.
4. Provided travel brochures and destination literature with points of interest relevant to customerneeds.

Éducation

Baccalauréat, Commerce and Business Administration
  • à University of Calicut
  • juin 2002

Completed my graduation with 60% marks

Specialties & Skills

Communications
Time Management
Quotations
Consultant Coordination
COMPETITIVE
CONSULTING
MICROSOFT OFFICE
REPORTS
BROCHURE DESIGN
BUDGETING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION

Langues

Arabe
Expert
Anglais
Expert
Hindi
Expert