Radio Operator (ICT focal Point)
United Nation world Food Program
Total des années d'expérience :11 years, 3 Mois
Monitor emergency frequencies to detect distress calls and respond by dispatching the required rescue and emergency equipment.
Conduct periodic radio equipment inspections and perform routine
Maintain radio equipment for minor repairs and adjustment requirements.
Coordinate with WFP Security staff and/or UNDSS Radio Room, to facilitate accurate and efficient security-related information flow following established standard operating procedures.
Responsible for monitoring and channelling all radio communications including tracking of WFP vehicle and staff movement, to ensure efficient 24-hour coverage of telecommunications services.
Produce regular and ad hoc reports including daily radio checks and assist in preparation and dispatch of the summary of security incidents and other information to staff, to facilitate accurate, efficient and concise communication and information flow.
Provide efficient support and training to users on telecommunications equipment and procedures including Minimum Operating Security Standards (MOSS) requirements, to ensure effective use of telecommunications equipment.
Maintain inventory and provide recommendations for potential improvements, to support efficient planning and keep WFP telecommunications equipment operational.
Create and maintain databases (e.g. lists of call signs, addresses, telephone numbers, wardens, etc.), to ensure accurate information is available at all times.
Follow established emergency response processes and procedures, to ensure prompt assistance in case of emergencies.
Broadcast weather or traffic conditions.
Receive and transmit communications.
Use radiotelegraph or radiotelephone equipment.
Clean, repair, and store equipment.
Report violations regarding radio communications.
Interpret coded messages and emergency signals.
Determine where signals originate.
Exchange transmission instructions with receiving operators.
Monitor emergency frequencies and respond to calls or distress.
Activate power and adjust voice volume.
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Provide orientation and guidance to users on how to operate new software and computer equipment
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Support, maintenance, and troubleshooting of switching, routing, wireless.
Support and maintenance of network deployments and installations throughout the mission and of regional IT staff regarding network related requirements
Connecting and network support of users to wired and wireless network resources
Updating network layout diagrams for each wired and wireless networked location
layout diagrams for each established networked site
Daily network support LAN and WLAN with Assisting in the administration, operation, technical support, and monitoring of the mission's network systems active and passive components.
Implement network projects and specific plans. -Collect various statistics on the performance and reliability of Network Link status and propose upgrade/replacements.
Contributes to network management productivity and development objectives by participating in training programs.
Provide guidance and training to new/junior staff.
Improve the security Identify security vulnerabilities and take corrective measures accordingly.
Share information with helpdesk team and supervisors to generate awareness of current obstacles and threads.
Supports users by understanding their systems to ensure timely problem resolution and work to minimize interruptions.
Install, configure, and maintain personal computers, Ethernet networks, network cabling, Point of sale devices.
Resolves technical problems related to Microsoft Windows environments and Microsoft Windows applications, MS Office and security products.
Provides first level problem determination for desktop hardware and software related problems. Isolates problem trends and troubleshoots recurring problems to find permanent solutions.
Deals with problem situations in a professional manner, and accurately communicates pertinent information so an overall work environment is created that lends itself to the best interests of IT unit.
Provides problem-determination for desktop-hardware-related issues.
User concerns are considered and addressed in all communications
Customer feedback is appropriately summarized and presented accurately
Assemble, Install, configure, and maintain personal computers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, CD ROM units, printers, and related equipment.
Perform and/or oversee software and application development, installation, and upgrades.